Failure to manage today's diverse workforce is a threat to emplo

Failure to manage today's diverse workforce is a threat to employers, warns
Adecco - employers are managing in the dark

Zurich/London, March 20, 2013. Adecco Group, the world's leading provider of
Human Resources solutions warns that employers who fail to engage, motivate
and retain their best employees across all ages risk damaging productivity and
competitiveness of companies and economies alike.

A new Adecco research report published in the UK, 'The Workplace Revolution',
warns that employers must change their working practices if they are to appeal
to employees with a much wider range of personalities, skills, interests and
beliefs, including today's Generation Y.

Despite continuing high youth unemployment, new research findings from the
world's largest recruiter demonstrate the increasingly high expectations of
younger working generations. According to the report, half (47%) of those aged
34 and under - so-called Generation Y - want a promotion every two years,
compared to just a fifth (22%) of workers as a whole, and 16% expect a
promotion every year.

Demands for flexible working are also greater among younger workers. Well over
three quarters (84%) of Generation Y believe they have a right to work from
home, compared to only two thirds (68%) of the over 55s.

Peter Searle, CEO of Adecco Group in the UK and Ireland, comments:

"Employers in general face a serious set of challenges and cannot risk
alienating any section of their workforce. They must instead appeal to and
cater for a multitude of conflicting needs across different generations.
Embracing and managing the expectations of today's younger workforce will be
critical for future business success.

With more women in the workplace, increased numbers of older workers, more
part-timers and more migrant workers, modern working practices are almost
unrecognisable from those in the 1970s. The report warns that many employers
have failed to keep pace and, as a result, employers are managing in the

The report calls for employers to tackle issues head-on by:

  recognising the diverse nature of their workforces and the differing
- expectations of various categories of employee, flexing their approaches as
- addressing an engagement conundrum to offer opportunities that appeal to all
  including women, an ageing workforce and a growing migrant workforce
- taking a longer-term view of skills requirements and plan ahead for how they
  will plug future potential skills gaps

Peter Searle continues:

"Employers must continually reassess existing practices to ensure they are
meeting demands for flexible working while navigating a complex set of
employment legislation, and addressing what their own role should be in
helping to shape what some business leaders have described as a failing
education system.

As all these challenges collide, employers are currently faced with a
situation where they are effectively managing blind. They must now address
these issues to ensure they have the right resourcing and management models,
plus access to future skills to gain competitive advantage in an evolving
global market."

Key data/insights from the report include:

  Opportunities for younger generations to progress: Generation Y sees
  development opportunities as their biggest barrier (23%) - suggesting that
* employers are not providing sufficient opportunities for Generation Y
  workers to progress at a rate they're satisfied with. If employers want to
  retain top talent, they need to consider what development opportunities they
  have on offer.
  The workforce is increasingly mobile: half (49%) of workers in the UK are
  prepared to travel up to an hour a day for the right job and 16% are
* prepared to travel up to 2 hours - increasing for Generation Y. Employers
  should consider extending their recruitment search beyond the local talent
  pool to ensure they have the pick of the country's most promising
  Work life balance: eight out of ten (85%) workers believe they have the
  right to work on a part-time basis and over three quarters (76.6%) of
* workers also believe they have the right to work from home. Attitudes
  towards flexible working differ between generations and employers must
  decide whether to respond to requests for flexible working or actively
  promote it in their recruitment practices.

About the research

New data findings in 'Managing the modern workforce: the workplace revolution'
came from The Adecco Group Modern Workplace survey which was conducted between
24 January and 4 February 2013, amongst 1,077 UK employees. The findings are
based on research carried out in the UK, though comparable studies - e.g. on
the implications of managing an ageing workforce (CEDEFOP 2012) - suggest that
the results may be valid across numerous Western countries with similar
demographic structures.

The report, 'Managing the modern workforce: the workplace revolution', can be
downloaded at

For further information please contact:

Adecco Corporate Press Office or +41 (0) 44 878 87 87

Adecco UK&I Press Office

MHP - Will Richardson or Emma Bowden,

+44 (0)203 128 8088 or +44 (0)203 128 8145

About the Adecco Group

The Adecco Group, based in Zurich, Switzerland, is the world's leading
provider of HR solutions. With around 32,000 FTE employees and around 5,400
branches, in over 60 countries and territories around the world, Adecco Group
offers a wide variety of services, connecting close to 700,000 associates with
over 100,000 clients every day. The services offered fall into the broad
categories of temporary staffing, permanent placement, career transition and
talent development, as well as outsourcing and consulting. The Adecco Group is
a Fortune Global 500 company.

Adecco S.A. is registered in Switzerland (ISIN: CH0012138605) and listed on
the SIX Swiss Exchange (ADEN).

Press release (PDF)

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