FirstEnergy Utilities in Pennsylvania Warn Customers About Possible Scams

  FirstEnergy Utilities in Pennsylvania Warn Customers About Possible Scams

PR Newswire

Mar. 20

March 20, 2013

Reading, Pa. – FirstEnergy (NYSE: FE) utilities in Pennsylvania – Met-Ed,
Penelec, Penn Power and West Penn Power – want to remind customers to beware
of telemarketers or door-to-door salesmen who claim to be company employees.

  oMet-Ed, Penelec, Penn Power and West Penn Power employees and contractors
    do not engage in telemarketing or door-to-door sales for the purpose of
    encouraging residential customers to switch energy suppliers.
  oCompany representatives may contact customers by phone about their account
    or service in the event there is a problem. In addition, virtually all
    visits to customer homes by company representatives or contractors are
    prearranged by the customer or through a call to the customer.
  oAll FirstEnergy employees and contractors must carry company issued photo
    identification. If someone claiming to be from Met-Ed, Penelec, Penn
    Power or West Penn Power comes to your door, ask to see this
    identification. In addition, nearly all service employees also wear
    company uniforms and drive marked company vehicles.
  oIf a customer has any doubts about a caller or visitor claiming to
    represent Met-Ed, Penelec, Penn Power or West Penn Power, or about the
    information you are being asked to provide, please call 1-800-545-7738 for
    verification. If the caller or visitor is a scammer, customers should
    contact their local police department to report the fraud.
  oWhile the practice is not used by Met-Ed, Penelec, Penn Power or West Penn
    Power, other electricity suppliers licensed by the state may use agents to
    conduct door-to-door or telephone marketing or sales activities. Their
    activities must comply with all federal, state and municipal laws and
    regulations.

With the above advice, Met-Ed, Penelec, Penn Power and West Penn Power
encourage all customers to shop for their electricity supply. Please visit
the Pennsylvania Public Utility Commission's shopping website at:
www.papowerswitch.com for information on how to switch electricity suppliers.
Customers should evaluate all the offers carefully and pick the one that is
best suited for their situation. In addition, before switching, customers
need to be sure they fully understand all the terms of any supplier's offer.

News Media Contact:
Scott Surgeoner
(610) 921-6785

/PRNewswire -- March 20, 2013/

SOURCE FirstEnergy Corp.

Website: http://www.firstenergycorp.com
 
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