FirstEnergy Utilities in Pennsylvania Warn Customers About Possible Scams
March 20, 2013
Reading, Pa. – FirstEnergy (NYSE: FE) utilities in Pennsylvania – Met-Ed,
Penelec, Penn Power and West Penn Power – want to remind customers to beware
of telemarketers or door-to-door salesmen who claim to be company employees.
oMet-Ed, Penelec, Penn Power and West Penn Power employees and contractors
do not engage in telemarketing or door-to-door sales for the purpose of
encouraging residential customers to switch energy suppliers.
oCompany representatives may contact customers by phone about their account
or service in the event there is a problem. In addition, virtually all
visits to customer homes by company representatives or contractors are
prearranged by the customer or through a call to the customer.
oAll FirstEnergy employees and contractors must carry company issued photo
identification. If someone claiming to be from Met-Ed, Penelec, Penn
Power or West Penn Power comes to your door, ask to see this
identification. In addition, nearly all service employees also wear
company uniforms and drive marked company vehicles.
oIf a customer has any doubts about a caller or visitor claiming to
represent Met-Ed, Penelec, Penn Power or West Penn Power, or about the
information you are being asked to provide, please call 1-800-545-7738 for
verification. If the caller or visitor is a scammer, customers should
contact their local police department to report the fraud.
oWhile the practice is not used by Met-Ed, Penelec, Penn Power or West Penn
Power, other electricity suppliers licensed by the state may use agents to
conduct door-to-door or telephone marketing or sales activities. Their
activities must comply with all federal, state and municipal laws and
With the above advice, Met-Ed, Penelec, Penn Power and West Penn Power
encourage all customers to shop for their electricity supply. Please visit
the Pennsylvania Public Utility Commission's shopping website at:
www.papowerswitch.com for information on how to switch electricity suppliers.
Customers should evaluate all the offers carefully and pick the one that is
best suited for their situation. In addition, before switching, customers
need to be sure they fully understand all the terms of any supplier's offer.
News Media Contact:
/PRNewswire -- March 20, 2013/
SOURCE FirstEnergy Corp.
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