Alliant Energy Selects ClickSoftware's ClickAppStore to Keep Workers Connected
to Each Other and the Back Office
Enterprise Mobility Apps from ClickAppStore Facilitate Best-In-Class Service
and Optimize Field Service Resources
BURLINGTON, Massachusetts, March 19, 2013
BURLINGTON, Massachusetts, March 19, 2013 /PRNewswire/ --
Recognizing the need to provide excellent service to millions of customers
while increasing efficiency and productivity among its mobile workforce,
Alliant Energy (NYSE: LNT), a Midwest-based energy holding company, is taking
a leadership role in the utility industry by implementing enterprise apps.
Alliant Energy plans to keep its workers connected in the field using the
Resource Radar app from ClickSoftware's ClickAppstore.
(Photo: http://photos.prnewswire.com/prnh/20130319/601825 )
ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of
automated mobile workforce management and optimization solutions for the
service industry, recently unveiled the Resource Radar app, which is included
within the Collaboration Pack of apps. The Resource Radar App will be used by
Alliant Energy to better connect field technicians across thousands of miles
of service area. The company will use the popular app, in addition the full
suite of workforce management and mobility solutions, to provide even more
outstanding customer service by giving field resources the ability to quickly
identify additional technicians nearby for faster response to both planned
jobs and emergencies. The app will also help Alliant Energy adhere to strict
safety measures, and enable technicians to complete more jobs per day.
Resource Radar is one of dozens of apps aggregated into Collection Packs,
other Collection Packs available for download include the Field Scheduling and
Personal Productivity Packs. All are available through the ClickAppStore, the
first app store for enterprise-level customers who require fully integrated
apps that connect workers to each other and to the back office. The Resource
Radar app collects GPS data to display a field workers' location within a
specified radius. This functionality can more efficiently provide additional
support during service calls, when a safety backup is needed or to respond to
Alliant Energy Corporation is an energy holding company providing 1.4 million
Midwest utility customers with safe and reliable electric and natural gas
services. Alliant Energy current deploys nearly 4,000 employees across its
service territory of Iowa, Minnesota and Wisconsin.
In a recent forecast, research firm IDC predicts by 2015, the world's mobile
worker population will reach 1.3 billion, representing 37.2% of the total
global workforce and 75% of the US workforce.
"By deploying device agnostic ClickApps, Alliant Energy is able to increase
productivity and improve customer service by transmitting and sharing data and
decisions in real time," said Hannan Carmeli, President and COO, ClickSoftware
"The ClickAppStore provides customers the ability to implement the mobile
functionality they need with minimal IT involvement -- no infrastructure
changes or coding is required."
A video demo of the Resource Radar App is available online.
ClickSoftware (NasdaqGS: CKSW) is the leading provider of automated mobile
workforce management and service optimization solutions for the enterprise,
both for mobile and in-house resources. As pioneers of the "Service chain
optimization" concept, our solutions provide organizations with end-to-end
visibility and control of the entire service management chain by optimizing
forecasting, planning, shift and task scheduling, mobility and real-time
management of resource and customer communication.
Available via the cloud or on-premise, our products incorporate best business
practices and advanced decision-making algorithms to manage service operations
more efficiently, in a scalable, integrated manner. Our solutions have become
the backbone for many leading organizations worldwide by addressing the
fundamental question of job fulfillment: Who does What, for Whom, With what,
Where and When.
ClickSoftware is the premier choice for delivering superb business performance
to service sector organizations of all sizes. The company is headquartered in
the United States and Israel, with offices across Europe, and Asia Pacific,
and operations in Latin America. For more information, please visit
http://www.clicksoftware.com. Follow us on Twitter
Safe Harbor Statement
This press release contains express or implied forward-looking statements
within the Private Securities Litigation Reform Act of 1995 and other U.S
Federal securities laws. These forward-looking statements include, but are not
limited to, those statements regarding expected benefits to Alliant Energy and
its customers from using ClickSoftware's solutions. Such "forward-looking
statements" involve known and unknown risks, uncertainties and other factors
that may cause actual results or performance to differ materially from those
projected, including those discussed in the "Risk Factors" section and
elsewhere in ClickSoftware's annual report on Form 20-F for the year ended
December 31, 2011 and in subsequent filings with the Securities and Exchange
Commission. Except as otherwise required by law, ClickSoftware is under no
obligation to (and expressly disclaims any such obligation to) update or alter
its forward-looking statements whether as a result of new information, future
events or otherwise.
ClickSoftware Company Contact:
+1-781-272-5903 Ext: 2364
SOURCE ClickSoftware Technologies Ltd
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