Rackspace Addresses Cloud Computing Skills Shortage with Launch of Open Cloud Academy

  Rackspace Addresses Cloud Computing Skills Shortage with Launch of Open
  Cloud Academy

    New research indicates substantial demand for cloud-centric IT skills

Business Wire

SAN ANTONIO -- March 19, 2013

New research, including a survey of 1300 companies commissioned by Rackspace,
the open cloud company, has found that more than half of organizations’ cloud
deployments are being hampered by a shortage of cloud computing skills.

The research, conducted by Manchester Business School and Vanson Bourne, found
that two thirds (66 per cent) of companies surveyed are now looking to
increase their IT skills to the levels required to manage cloud computing
deployments. However, 56 per cent were not aware of any courses that enable IT
professionals to up-skill for the cloud era.

The survey of 1300 organizations in the UK and US^1 also revealed:

  *42 per cent of organizations have had to hire IT professionals
    specifically for their cloud computing skills
  *43 per cent of companies are finding it difficult to find IT professionals
    with cloud computing skills
  *79 per cent reported that universities and colleges need to incorporate
    cloud IT skills into any relevant syllabuses they offer

Bridging the gap

To address these shortfalls in both skills and training, Rackspace Hosting has
today opened the doors to its Open Cloud Academy by launching a pilot training
program. The Open Cloud Academy is an educational program designed to provide
students with affordable IT certifications, specifically around open cloud

As the open cloud company, Rackspace fully understands the importance of a
cloud-competent workforce, having launched the largest commercially-operated
open cloud platform based on OpenStack in 2012. Rackspace is taking
considerable measures to bridging the IT skills gap by not only offering
internal training to current employees, but now offering these courses

“The cloud era represents a huge opportunity and it requires a specific, and
critical skill set for this to be fully realized. As cloud adoption increases,
companies stand to reduce IT costs and become more agile, however, with not
enough people properly trained in these cutting edge technologies,
organizations are missing the boat,” said Graham Weston Rackspace Chairman.
“The Open Cloud Academy can help turn the tide by offering highly sought after
technical training to the public, bolstering the this scarce pipeline and
helping fill the countless number of roles in San Antonio and beyond.”

In addition, the Open Cloud Academy will have a focus on former military and
university graduates and aims to help traineesget the IT certifications that
matter to employers, learning in weeks what it sometimes takes others years to

“Pursuing a career in the technology field is a smart choice for me, and not
one I decided on by whim. With the state of the economy and the hardships
facing most Americans, I wanted to work in a field where I could count on a
living wage,” said Nicholas Hamilton, Open Cloud Academy pilot student.
“Inadditionto the high paying nature of most tech-related and cloud
computing jobs, technology in general is not a perishable commodity or a fad.
Yes, the field moves at the speed of light, but well trained and motivated
individuals that can move with it will always be in demand and the skills I’m
gaining from Open Cloud Academy should help me secure my future.”

Rackspace today invites interested parties of all technical skill levels to
visit its website for more information now, www.opencloudacademy.com

About the research

Quantitative research was conducted by Vanson Bourne of 1300 companies in the
UK and US (split equally) during December 2012. Manchester Business School
carried out qualitative interviews with companies that use the cloud by
telephone during December 2012 and January 2013. To view the data, please
click here.

About Rackspace

Rackspace® Hosting (NYSE: RAX) is the open cloud company, delivering open
technologies and powering more than 205,000 customers worldwide. Rackspace
provides its renowned Fanatical Support® across a broad portfolio of IT
products, including Public Cloud, Private Cloud, Hybrid Hosting and Dedicated
Hosting. The company offers choice, flexibility and freedom from vendor lock
in. Rackspace has been recognized by Bloomberg BusinessWeek as a Top 100
Performing Technology Company and is featured on Sunday Times list of 100 Best
Companies to Work For. Rackspace was positioned in the Leaders Quadrant by
Gartner Inc. in the “2011 Magic Quadrant for Managed Hosting.”

Forward-Looking Statements

This Press Release contains forward-looking statements within the meaning of
Section 27A of the Securities Act of 1933 and Section 21E of the Securities
Exchange Act of 1934 that involve risks, uncertainties and assumptions. If
such risks or uncertainties materialize or such assumptions prove incorrect,
the results of Rackspace Hosting could differ materially from those expressed
or implied by such forward-looking statements and assumptions. All statements
other than statements of historical fact are statements that could be deemed
forward-looking statements, including any statements relating to expected or
predicted behaviors of consumers and the impact of cloud computing; any
statements of expectation or belief directly relating to Rackspace business
derived from survey results or OpenCloud Academy trained individuals; and any
statements of assumptions underlying any of the foregoing. Risks,
uncertainties and assumptions include a substantial margin of error in the
survey results or benefits from training programs, inconsistencies in
respondent's understanding and Rackspace's analysis of survey questions and
results, the possibility that expected benefits from any shift in consumer
behavior may not materialize as expected; the achievement of expected
operational results from any shift in consumer behavior; and other risks that
are described in Rackspace Hosting's quarterly report on Form 10-K for the
year ended December 31, 2012 filed with the Securities and Exchange Commission
on March 1, 2013. Except as required by law, Rackspace assumes no obligation
to update these forward-looking statements publicly, or to update the reasons
actual results could differ materially from those anticipated in these
forward-looking statements, even if new information becomes available in the

^1 650 in the UK and 650 in the US


Rachel Romoff, 210-312-3732
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