8x8 Enhances Virtual Office Business Phone Service With New Native Desktop Application

  8x8 Enhances Virtual Office Business Phone Service With New Native Desktop

             Never miss a call again, with improved audio quality

Business Wire

SAN JOSE, Calif. -- March 19, 2013

8x8, Inc. (Nasdaq: EGHT), provider of innovative cloud-based communication and
computing solutions, todayintroduced a new Virtual Office Desktop softphone
application for its award-winning Virtual Office business VoIP and Virtual
Office Pro unified communications solutions.

Virtual Office Desktop provides all of the same functionality of the Virtual
Office Online browser application in a more robust native Windows and Mac
application. Integrating a business softphone with one-on-one video calling,
web and video conferencing along with visual voicemail, 8x8’s update to
Virtual Office Desktop also includes enterprise grade IM (instant messaging)
and presence along with fax, and social media feeds, all found in one easy to
use application.

Benefits of Virtual Office Desktop include:

  *Better call and message notification: For web applications, users need to
    launch a browser and navigate to a web page that can get hidden behind
    other browser tabs, making it easy to miss calls and chats. As a native
    Windows and Mac app, Virtual Office Desktop automatically launches when
    the computer starts. The app shows system alerts or screen pops in the
    foreground when incoming calls, IMs and faxes are received. Calls can ring
    both a headset and the computer speakers in case the user has temporarily
    put down his or her headset.
  *Simplified user interface and compact design: Saves screen space while
    providing quick access to a personal and corporate directory, soft phone,
    online meetings and faxes. The History tab  provides an easily searchable
    archive of call logs, chats, meeting info, recordings and social media
  *Improved call quality: Echo cancellation and native support for advanced
    speech codecs improve audio quality on Windows, even with low bandwidth

“8x8 strives to provide the best communications tools across all connected
devices,” said 8x8 Senior Product Manager Phillip Liu. “While customers
appreciate the convenience of quickly accessing 8x8’s unified communications
app through any web browser, our most dedicated users wanted the absolute best
call quality and user experience which can only be delivered through a native
Windows or Mac application. I’m proud of the work our engineers and designers
did to integrate so much capability in an easy-to-use app that’s designed for
continuous use throughout the workday.“

The Virtual Office Desktop application is included free with 8x8 Virtual
Office and Virtual Office Pro business phone service. All 8x8 customers can
download and install the application at

For additional information about 8x8 Virtual Office,

About 8x8, Inc.

8x8, Inc. (NASDAQ: EGHT) empowers business conversations for more than 30,000
small and medium-sized businesses with cloud communications services that
include hosted PBX telephony, unified communications, contact center and video
conferencing solutions. The company has been delivering business
communications services since 2004 and has garnered a reputation for technical
excellence and outstanding reliability. In 2012, 8x8 was named a market
“leader” in Gartner’s Magic Quadrant for Unified Communications as a Service
(UCaaS) in North America and recognized as the No. 1 Provider of Hosted IP
Telephony by Frost & Sullivan. For additional information, visitwww.8x8.com,
or connect with 8x8 on Facebook and Twitter.


8x8, Inc.
Joan Citelli, 408-654-0970
Comunicano, Inc., for 8x8, Inc.
Irena Boostani, 858-414-1136
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