New Fullscope EDGE Solutions for Microsoft Dynamics CRM Now Available
Designed to Help Manufacturers With Complex Sales Channels Get Closer to Their
NEW ORLEANS, March 18, 2013 (GLOBE NEWSWIRE) -- Convergence 2013 -- Edgewater
Fullscope, Inc., a wholly-owned subsidiary of Edgewater Technology, Inc.
(Nasdaq:EDGW) (http://www.edgewater.com), today announced Fullscope EDGE
Solutions for Microsoft Dynamics Customer Relationship Management (CRM),
on-premise or cloud-based software designed to help manufacturing companies
with complex sales cycles improve communication gaps between sales, services
and engineering; gain better visibility to data and performance levels; and
improve the overall customer experience.
Fullscope EDGE Solutions for CRM features four solutions that can be deployed
as a stand-alone solution for Microsoft Dynamics CRM, or as part of an
integrated solution with Dynamics CRM and Microsoft Dynamics AX enterprise
resource planning (ERP). The solutions leverage Microsoft SharePoint and
Business Intelligence to provide easy-to-use dashboards and real-time access
to information including key performance indicators.
*EDGE Partner Relationship Management (PRM), helps improve communications
between direct and indirect sales channels, distributors, resellers and
dealers. It offers real-time visibility to management of all sales
activities including lead registration, opportunity management, quoting,
order tracking and status reporting. EDGE PRM provides clarity of the
entire sales process, enabling manufacturers to have the information
needed to make better business decisions, including more accurate and
timely input for production planning.
*EDGE Sales Force Automation (SFA), makes it easy to realign sales
territories in response to changing markets, new products, competitive
forces or new hires, and provides a method for effective project
collaboration between sales, service, engineering and training
departments. EDGE SFA helps the appropriate sales team, either internal or
external, respond to sales opportunities faster and have visibility into
the entire sales process.
*EDGE Customer Service Assistance (CSA), enables manufacturers to provide
better service to existing customers and capture additional revenue
opportunities by overseeing service and software contracts, managing
end-of-life products and offering new products. Dashboards present
critical, consolidated data from existing business systems and offer a
simple, fast way to track information without having to log into multiple
systems. EDGE CSA also helps manage return merchandise authorizations
(RMAs), credits, product giveaways and discounts.
*EDGE Trade Promotion Management (TPM), designed for consumer packaged
goods (CPG) companies, helps plan, budget, execute, monitor and analyze
sales programs with retailers. EDGE TPM is a flexible and agile option to
manage the constant pressure and complexity of today's trade programs. It
provides the integrated tools to manage promotions, and synchronize
discounts and pricing strategies to help improve margins and revenue.
"EDGE Solutions allow manufacturers to extend their existing investment in
Microsoft Dynamics CRM to address business issues that can result in increased
customer service levels and new opportunities to generate revenue," said John
Scandar, senior vice president of Edgewater Fullscope. "Fullscope is one of
few Microsoft Dynamics partners to offer the full suite of Microsoft business
applications and leverage our proprietary solutions to allow manufacturers to
solve specific business challenges."
For additional information, see Edgewater Fullscope Acquires Trade Promotion
Management Software IP to Extend Microsoft Dynamics CRM Offering to
About Edgewater Fullscope
Edgewater Fullscope is an award-winning Microsoft partner and one of the
largest resellers of Microsoft Dynamics AX enterprise resource planning (ERP)
software and services in the United States and Canada. Its customers include
discrete, mixed mode and process manufacturers. Fullscope also offers software
and implementation services for Microsoft Dynamics CRM, SharePoint and
Business Intelligence.For more information, visit www.fullscope.com.
Product or service names mentioned herein may be the trademarks of their
The Edgewater Technology logo is available at
CONTACT: Company Contact:
Timothy R. Oakes, Chief Financial Officer
Russell Smith, Senior Vice President/Investor Relations
Cody Slach, Liolios Group, Tel 949-574-3860, EDGW@liolios.com
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