Laurentian Bank Releases Its 2012 Social Responsibility Report

MONTREAL, March 15, 2013 /CNW Telbec/ - Laurentian Bank is proud to announce 
the release of its Social Responsibility Report for 2012. Presented in a 
news magazine-style, the document provides an overview of the major events and 
accomplishments that marked the year. The Report serves as a valuable 
reference for the Bank's various stakeholders — its shareholders, clients, 
employees, and the communities in which it operates — as well as to review 
the organization's actions with respect to environment. 
In his message, President and CEO, Mr. Réjean Robitaille, pointed out that 
"the Bank is firmly committed to assuming its role as a socially responsible 
organization dedicated to working in the best interests of all its 
stakeholders. We are proud that we were able to realize the accomplishments 
presented in our Reportwhile remaining constantly focused on the issues that 
touch all aspects of our relations as a responsible corporate citizen, both 
locally and from a broader perspective". 
Following are a number of Laurentian Bank's key accomplishments outlined in 
its Social Responsibility Report: 

    --  The Bank was once again ranked by the Corporate Knights
        organization among the 10 Canadian enterprises with the highest
        female representation on their Boards of Directors. In fact,
        with five of its 13 Board members being women, Laurentian
        Bank's female representation is the highest within the banking
        sector as a whole, with 38%.
    --  In 2012, Laurentian Bank was among the 10 national winners of
        the new Canada's Passion Capitalists program. This program pays
        tribute to organizations that, thanks to their exceptional
        passion, energy and intensity, consistently generate superior
    --  During the last fiscal year, the Bank contributed close to $2
        million to more than 200 organizations and events, including
        $700,000 in the form of donations.
    --  The Bank also implemented certain practices to limit its
        impacts on the environment, such as continuing to replace
        printers and photocopiers, upgrading exterior signage with
        electroluminescent diode lighting systems, using materials like
        floor covering derived from recycled tires and recycled paint
        for remodelling the interior of branches and offices,
        converting numerous paper reports and forms into electronic
        format, as well as holding Annual Meetings in an
        eco-responsible manner.
    --  The Bank's Real Estate and Commercial group participated in a
        number of innovative financing initiatives involving renewable
        energy projects like hydroelectric dams, wind farms and solar
    --  Retail and SME-Québec sector client satisfaction surveys
        revealed that close to 95% of Bank clients are satisfied or
        very satisfied with the quality of service they receive at
        branch locations.

Moreover, the Bank's 2012 Social Responsibility Report draws upon Global 
Reporting Initiative (GRI) indicators. This year, as part of its commitment to 
continuously improving its account rendering performance, the Bank brought the 
total number of indicators to 70, which testifies to the importance it assigns 
to maintaining the transparency of its activities.

The Report is available on the Bank's Web site at in the 
Your Bank section under the Laurentian Bank tab.

About Laurentian Bank
Laurentian Bank of Canada is a pan-Canadian banking institution that has 
nearly $34 billion in balance sheet assets and $36 billion in assets under 
administration. Founded in 1846, Laurentian Bank was selected in 2012 as one 
of the 10 winners of the Canada's Passion Capitalists program in recognition 
of its sustained success through the promotion of passion within its ranks. 
The Bank employs more than 4,200 people.

Known for its excellent service, proximity and simplicity, Laurentian Bank 
serves more than one million clients in market segments in which it holds an 
enviable position. In addition to occupying a choice position among consumers 
in Québec, where it operates the third largest branch network, the Bank has 
built a solid reputation across Canada in the area of real estate and 
commercial financing thanks to its teams working out of more than 35 offices 
in Ontario, Québec, Alberta and British Columbia. Its subsidiary, B2B Bank, 
is a Canadian leader in providing banking products as well as investment 
accounts and services to financial advisors and brokers, while Laurentian Bank 
Securities is an integrated broker, widely recognized for its expertise and 
effectiveness nationwide.

Manon Stébenne Senior Manager Media and Public Relations 514284-4500, 
extension 8232  

SOURCE: Laurentian Bank of Canada

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CO: Laurentian Bank of Canada
ST: Quebec

-0- Mar/15/2013 12:33 GMT

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