Administrative & Clerical Worker Confidence Rises in the Fourth Quarter;
Reaches Highest Level Since 2007
ATLANTA, March 14, 2013
ATLANTA, March 14, 2013 /PRNewswire/ -- The Randstad Administrative & Clerical
Worker Employee Confidence Index, a measure of overall confidence among U.S.
administrative and clerical workers, rose 3.8 points to 51.6 percent,
indicating the highest levels of employee confidence since Q3 2007.
"As the job market for administrative and clerical workers continues to
improve, we see a corresponding optimism among workers in how they view the
economy, available jobs and their willingness to job search," said Phyllis
Finley, executive vice president at Randstad US.
The quarterly study, conducted online by Harris Interactive on behalf of
Randstad, surveyed 502 U.S. workers employed in the office and administrative
sector in October, November and December of 2012.
"In this quarter's survey, we see not only a growing confidence among workers
in their ability to find jobs, but also their intent to job search," Finley
said. "More than a third of workers surveyed stated they were confident in
their ability to find a new job, while the majority of workers were optimistic
about the future of their employers. Also, according to our latest Engagement
Study of administrative and customer service workers, 58 percent expect the
job market to pick up in 2013. These findings indicate that it's imperative
for companies to focus on employee engagement and retention efforts,
especially as employees look to new job opportunities as the economy continues
to show steady signs of improvement."
Q4, 2012 Survey Highlights:
Number of Administrative Workers Who Believe the Economy is Weakening Declines
oThirty-seven percent of administrative and clerical workers believe the
strength of the economy is weakening, dropping five percentage points from
the previous quarter's reading. Four-in-ten workers (40 percent) believe
the strength of the economy is staying the same.
Growing Number of Administrative Workers Believe More Jobs Are Available
oTwenty-one percent of administrative and clerical workers believe there
are more jobs available, up from 16 percent in the third quarter.
Meanwhile, the number of workers who believe there are fewer jobs
available dropped to 46 percent, down 10 percentage points from the
previous quarter's readings.
Administrative Workers Split on Confidence in their Ability to Find Jobs
oWhen asked how optimistic they are in their ability to find employment, 36
percent of administrative workers indicate that they are confident they
could find a job. A third (33 percent) are neutral on the subject, while
30 percent say they are not confident in their ability to find a job.
High Number of Administrative Workers Feel Confident in their Employers'
oSix-in-ten administrative workers (60 percent) feel confident in the
future of their current employer, with only 14 percent feeling not
confident in the future of their company.
Over One-Third of Administrative Workers Likely to Job Search
oThirty-four percent of administrative workers say they are likely to look
for a new job in the next 12 months, compared to 30 percent in the third
quarter of 2012.
To view the latest quarterly trends report, click here.
This survey was conducted online within the United States by Harris
Interactive on behalf of Randstad from October 8-10, November 12-14 and
December 11-13, 2012, among 4,738 adults ages 18 and older of which 502 are
employed in administrative and clerical positions. This online survey is not
based on a probability sample and therefore no estimate of theoretical
sampling error can be calculated. For complete survey methodology, including
weighting variables, please contact firstname.lastname@example.org.
Randstad is a $22.0 billion global provider of HR services and the second
largest staffing organization in the world. From temporary staffing to
permanent placement to inhouse, professionals, search & selection, and HR
Solutions, Randstad holds top positions around the world and has approximately
29,300 corporate employees and around 4,500 branches and inhouse locations in
39 countries around the world. Founded in 1960 and headquartered in Diemen,
the Netherlands, Randstad Holding nv is listed on the NYSE Euronext Amsterdam.
Learn more at www.randstad.com and access Randstad's panoramic US thought
leadership knowledge center through its Workforce360 site that offers valuable
insight into the latest economic indicators and HR trends shaping the world of
Contact: Media - Rebecca Holton, +1-404-870-6834, email@example.com,
or Lesly Cardec, +1-954-308-6302, firstname.lastname@example.org
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