Business Travelers Adopt Egencia Mobile Apps at Record Rates
Company Reports Significant Increase in Mobile App Usage as it Launches New
Mobile Flight Exchange Feature for U.S. Travelers as Part of Its Commitment to
Modernize Business Travel
BELLEVUE, Wash., March 14, 2013 (GLOBE NEWSWIRE) -- Egencia®, the business
travel division of the Expedia, Inc. group, today announced that business
travelers are rapidly embracing its mobile solutions and is pleased to launch
a new mobile flight exchange feature for U.S. travelers as part of its
commitment to modernize business travel.
Egencia reports that usage of the company's mobile apps by business travelers
has increased more than 500 percent in the last 12 months. The company
released its native iPhone app in the summer of 2011, followed by its mobile
website and Android app in 2012.
"Mobile is the future of business travel," says Mark Hollyhead, senior vice
president Egencia Americas. "It's a big part of Egencia's global technology
investment, and we're pleased to be leading the transformation of business
travel with mobile solutions that people want and will use."
Egencia's investments in an integrated global technology platform and web
services architecture are allowing the company to bring features to market
faster, which in turn increases business traveler satisfaction. This unique
approach enables features such as flight exchange to be made available via a
mobile device, computer, or an Egencia travel consultant and provides a
seamless experience for business travelers regardless of their preferences for
self-service or agent-assisted transactions.
Egencia customer Laurie Miyake, travel administrator for Amada America, Inc.,
says, "Amada America's service engineers are on the road traveling from one
customer to the next, 5 days a week, and they regularly book hotel
accommodations at the last minute—sometimes from the parking lot of a hotel."
Egencia's mobile solutions have assisted Amada's travelers by saving them
time. "Our service engineers no longer have to look for and log into a WiFi
network—it's one less thing to worry about," adds Miyake. "They can
concentrate on the job at hand and not where they will put their heads at
night. Egencia has been a very positive upgrade for us and saved Amada money
because engineers can make their own reservations without calling into an
The latest offering from Egencia, Mobile Flight Exchange, allows travelers the
ability to quickly exchange flights, from 26 airline partners, directly from
their mobile devices including smartphones and tablets.
Egencia's Mobile Flight Exchange is easy-to-use and gives users the ability to
'change a flight, pay for it and go' all from the palm of their hands.
Multi-destination and enroute ticket exchanges are supported. The mobile
solution includes the same features and functions as Egencia's Online Flight
Exchange so there is nothing new for travelers to learn.
With Egencia Mobile Flight Exchange, travelers can exchange their tickets
prior to check-in from a mobile device of choice by simply clicking on the
flight exchange icon, selecting a flight to change, and performing a search
based on several options: departing from, date of departure, or destination.
Egencia Mobile Flight Exchange is available now to all Egencia customers in
the U.S. and accessible from Egencia apps on the iOS and Android platform as
well as via mobile web for all devices.
About Egencia, an Expedia, Inc. company
Egencia is a leading full-service travel management company delivering
innovative corporate travel solutions and expert local service to more than
10,000 clients in nearly 60 countries around the world. As part of the
Expedia, Inc. group, (NASDAQ: EXPE), the world's largest travel marketplace,
we provide forward-looking companies with the ability to drive compliance and
cost savings in their travel programs, while meeting the needs and
requirements of the modern business traveler. For more information, please
visit www.egencia.com or follow us on Twitter@Egencia.
Egencia and the Egencia logo are either registered trademarks or trademarks of
Expedia, Inc. in the U.S. and/or other countries. All other trademarks are the
property of their respective owners. © 2013 Egencia, LLC. All rights
reserved. CST# 2029030-50; CST # 2083922-50.
Kristin Treat | PR Manager, North America
Office: 425-679-4930 | Mobile: 425-214-6026
This information was brought to you by Cision http://news.cision.com
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