Rackspace Bolsters Expanding List of Security Credentials

  Rackspace Bolsters Expanding List of Security Credentials

Business Wire

SAN ANTONIO -- March 13, 2013

Rackspace® Hosting (NYSE: RAX), the open cloud company, today announced it has
receivedglobal security certifications and compliance verifications for
Service Organization Controls SOC 2 Type II and SOC 3, in addition to
complying with the ISO 27001 standard. These credentials demonstrate
Rackspace’s commitment to delivering a secure, open cloud experience for

Rackspace has a dedicated focus on ensuring that its IT infrastructure meets
the most stringent security requirements by staying closely aligned with the
latest industry standards and best practices. The most recent list of
Rackspace’s security certifications and compliance verifications include:

  *SOC 2Report – the report pertains to security, availability, privacy,
    confidentiality and integrity processes. These reports benefit customers
    by helping them better understand Rackspace’s internal controls related to
    these areas.
  *SOC 3 Report – These reports are designed to meet the needs of users who
    want assurance on the controls at a service organization related to
    security, availability, processing integrity, confidentiality, or privacy
    but do not have the credentials or access to view the SOC 2 Report.
  *ISO 27001 certification – Rackspace has received this certification in all
    U.S., U.K. and Hong Kong data centers. Through these internationally
    recognized, provable security standards, Rackspace can demonstrate how it
    mitigates information security related risks for customers.

The ISO 27001 certification covers a broad range of security controls within
Rackspace data centers,from the physical environment in which customer
solutions are hosted, accessed and monitored, to the logical system-based
controls employed to manageaccess. With this certification, Rackspace has
shownasystematic approach to managingcritical,confidential, andsensitive
corporate information tomeet modern standards for information securityand
toinstil confidence in customers.

“At Rackspace, we want to provide peace of mind to customers. We know we are
an integral part of keeping mission critical workloads secure and running
well. Achieving industry standards and certifications is part of how we
fanatically serve our customers,” said John Lionato, Rackspace Chief Security

Rackspace currently holds the followingstandards and certifications
includingISO 14001 (UK), BSOHSAS 18001 (UK), ISO9001 (UK Enterprise and
Support Functions),Payment Card Industry (PCI) Data Security Standard (DSS)
Level 1 Service Provider, Safe Harbor, and Content Protection And Security
(CPS) Standard.

About Rackspace

Rackspace® Hosting (NYSE: RAX) is the open cloud company, delivering open
technologies and powering more than 205,000 customers worldwide. Rackspace
provides its renowned Fanatical Support® across a broad portfolio of IT
products, including Public Cloud, Private Cloud, Hybrid Hosting and Dedicated
Hosting. Rackspace has been recognized by Bloomberg BusinessWeek as a Top 100
Performing Technology Company, is featured on Fortune’s list of 100 Best
Companies to Work For and is included on the Dow Jones Sustainability Index.
Rackspace was positioned in the Leaders Quadrant by Gartner Inc. in the “2011
Magic Quadrant for Managed Hosting.” Rackspace is headquartered in San Antonio
with offices and data centers around the world. For more information,

Forward-Looking Statements

This press release contains forward-looking statements that involve risks,
uncertainties and assumptions. If such risks or uncertainties materialize or
such assumptions prove incorrect, the results of Rackspace Hosting could
differ materially from those expressed or implied by such forward-looking
statements and assumptions. All statements other than statements of historical
fact are statements that could be deemed forward-looking statements, including
any statements about historical results or certifications that may suggest
trends for our business or industry; any statements of the plans, strategies,
and objectives of Rackspace for future operations or growth; any statements of
expectation or belief regarding future events, and any statements of
assumptions underlying any of the items mentioned. Risks, uncertainties and
assumptions include Rackspace’s failure to execute on its operational plans,
rapid technological changes that adversely affect the demand for Rackspace
products and services, shifts in customer demand, customers' and potential
customers' acceptance of Rackspace products and services, and other risks that
are described in Rackspace Hosting's Form 10-Q for the quarter ended June 30,
2012, filed with the SEC on August 9, 2012. Except as required by law,
Rackspace Hosting assumes no obligation to update these forward-looking
statements publicly, or to update the reasons actual results could differ
materially from those anticipated in these forward-looking statements, even if
new information becomes available in the future.


Rackspace Hosting
Rachel Romoff, 210-312-3732
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