VoicePort, LLC Announces the Deployment of Services With WellSpan Health

VoicePort, LLC Announces the Deployment of Services With WellSpan Health

ROCHESTER, N.Y., March 12, 2013 (GLOBE NEWSWIRE) -- VoicePort, LLC today
announced a finalized agreement to deploy their services with a new client,
WellSpan Health, located in York, PA. WellSpan offers a vast array of
inpatient, outpatient, home health and physician services within Central
Pennsylvania. They will be installing two of VoicePort's innovative solutions
within their pharmacy work-flow in the pursuit to deliver improved Medication
Adherence for their pharmacy patients. "We are very excited to have the
chance to work with WellSpan Health in the opportunity of improving patient
health and improving medication adherence," said Alphonse J. Sasso, Vice
President of Business Development. Wellspan will install two of VoicePort
Patient Solutions, PharmaRemind™ Patient Notifications and Meducation®
Prescription Translation, Education and Written Instruction Services. Cynthia
Johannes Beecher, Director of WellSpan Pharmacy & Healthy Community Pharmacy,
commented, "We are pleased to be partnering with VoicePort to be able to
enhance the services we provide our Pharmacy Patients in the area of
education, adherence and private notification on prescription status.

"PharmaRemind™ is a patient reminder service that provides automated HIPAA and
PHI compliant notifications to patients to help them stay on task to refill,
or pick up a prescription from their pharmacy. The solution will be
integrated within WellSpan Health Pharmacy Management Data Base System with
intelligence built in to recognize when patients should be communicated
regarding a prescription to help keep them on regimen. The patient receives
their notification in their preferred mode of communication including Advanced
Speech Recognition Phone, or e-mail, text and smartphone.

Meducation® is a patient translation, education, and instruction service that
delivers medication instruction sheets in easy to read vocabulary with
translations in eighteen different languages. VoicePort is the authorized
partner to sell these services in collaboration with Meducation® parent
company, Polyglot Systems. The solution is written in a manner to help low
health literate and limited English proficient patients better understand the
instructions on how to take their meds complete with tools such as a Universal
Medication Scheduler, Pictograms, Device Videos, and Multiple Med Calendar

VoicePort's PharmaPhonetics Patient solution delivers cost-effective,
automated, personalized, intelligent, and interactive unified communications
that connects directly to the patients on behalf of the pharmacy. Their
services include prescription pick-up and refill reminder notifications,
health awareness/medical therapy review messaging, patient counseling,
translation, education, and instruction services, mobile applications focused
for pharmacy or front end, automated web based appointment scheduling services
and patient co-payment assistance programs. The Unified Patient Communication
platform enables permission based phone, text, e-mail, web and mobile
notifications that are dynamically personalized to individual patients and
their specific needs.

"Medication Adherence is estimated to be a $300 Billion issue in the U.S.
Offering our client's communication patient instruction options via (phone,
web, text, e-mail and mobile) to deliver messages that align to their
customers preferred needs will help to increase compliance and improve the
overall health of each patient," said Christopher J. Mann, President and
CEO. Mann further commented, "Our new partnership with WellSpan Health
further demonstrates the value of our intelligent and automated solutions. We
look forward to working with them to satisfy all of their patient needs. We
also expect that we will have opportunities to meet with like organizations
throughout the country in this new space to leverage our solutions in a
similar fashion."

About VoicePort

Founded in 2002, we have deployed applications at more than 500 customer sites
in North America. Nuance, Genesys, voiceTech, Unwired Nation and Polyglot are
our partners and top technology providers. To find out more about our
products and services, please visit www.voiceport.net.

VoicePort helps clients control cost and effectively communicate with
customers and patients by using advanced speech recognition self-service
technology to automate interactions. VoicePort develops configurable solutions
for niche markets such as the media and pharmaceutical verticals
PharmaPhonetics Patient Adherence, a patient medication compliance solution,
and PharmaPhonetics Speech Enabled Market Research (SEMR), which enables
pharmaceuticals manufacturers to gain deep insights from hundreds of

About Polyglot Systems

Polyglot Systems' award-winning software is designed to improve patient
understanding, thereby improving health, reducing costs and increasing patient


For information: http://www.voiceport.net

CONTACT: Alphonse J. Sasso
         Vice President, Business Development, VoicePort, LLC
         500 Lee Road
         Rochester, NY 14606
         Phone: 585-248-9289
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