Astea International Achieves a Microsoft Gold Application Development
Competency in the Microsoft Partner Network
Astea Earns Distinction through Demonstrated Technology Success and Customer
HORSHAM, Pa., March 12, 2013
HORSHAM, Pa., March 12, 2013 /PRNewswire/ --Astea International Inc.
(NASDAQ:ATEA), the leader in service lifecycle management and mobility
solutions announced todayit has achieved a Gold Application Development
Competency in the Microsoft Partner Network, demonstrating its ability to meet
Microsoft customers' evolving needs in today's dynamic business environment.
To earn a Microsoft gold competency, organizations must complete a rigorous
set of tests to prove their level of technology expertise, submit customer
references and demonstrate their commitment to customer satisfaction by
participating in an annual survey.
Astea is the only global solution provider that offers all the cornerstones of
service lifecycle management: customer management; service management; asset
management; forward and reverse logistics management; third party/dealer
network management; and mobile workforce management with enhanced workforce
scheduling optimization. Astea's solutions are seamlessly orchestrated to
share and leverage information throughout the service lifecycle – removing the
traditional barriers between the field and back office. With Astea's solution
modularity, companies can introduce one module at a time or deploy a seamless
information backbone across the entire service lifecycle continuum.
"We are extremely pleased to have achieved Gold Application Development
Competency in the Microsoft Partner Network. Our software solutions are one of
the most widely-used service management solutions on the market today and
continue to have a dramatic impact on the way organizations deliver service to
their customers," said John Tobin, President, Astea International. "The
benefits provided through our Gold Certified status will allow us to continue
to deliver innovative and market leading solutions that help our customers
accelerate revenue growth, provide proactive insight to customer interactions,
improve customer satisfaction, and lower overall cost of service."
"The Microsoft Partner Network is designed to empower solution providers to
succeed in today's business environment. By achieving the prestigious gold
competency, participating companies are providedwith a rich set of benefits,
including increased customer visibility and accessibility, training and
support," said Jon Roskill, corporate vice president, Worldwide Partner Group
at Microsoft Corp. "We are proud to put forth a program that provides the
resources tohelp a company develop the expertise customers demand in today's
competitive market and also provides the community and infrastructure that can
connect them to one another, lowering costs for all parties."
The Microsoft gold competency signifies to the market that a company has
demonstrated the highest level of skill and achievement within a given
technology specialization. All of the Microsoft competencies are designed to
help differentiate a partner's specific technology capabilities, helping
customers find solution providers quickly and easily. Each competency has a
unique set of requirements and benefits, formulated to accurately represent
the specific skills and services that partners bring to the industry. To
achieve a competency, partners must demonstrate and maintain a significantly
more rigorous set of requirements than are required for other competencies.
About Astea International
Astea International (NASDAQ:ATEA) is a global provider of software solutions
that offer all the cornerstones of service lifecycle management, including
customer management, service management, asset management, forward and reverse
logistics management and mobile workforce management and optimization. Astea's
solutions link processes, people, parts, and data to empower companies and
provide the agility they need to achieve sustainable value in less time, and
successfully compete in a global economy. Since 1979, Astea has been helping
more than 600 companies drive even higher levels of customer satisfaction with
faster response times and proactive communication, creating a seamless,
consistent and highly personalized experience at every customer relationship
www.astea.com. Service Smart. Enterprise Proven.
© 2013 Astea International Inc. Astea and Astea Alliance are trademarks of
Astea International Inc. All other company and product names contained herein
are trademarks of the respective holders.
SOURCE Astea International Inc.
Contact: Debbie Geiger, Astea International, Vice President, Marketing,
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