RBC releases 2012 Corporate Responsibility Report and Public Accountability Statement

RBC releases 2012 Corporate Responsibility Report and Public Accountability 
TORONTO, March 12, 2013 /CNW/ - RBC has released its 2012 Corporate 
Responsibility Report and Public Accountability Statement, outlining the 
bank's economic, environmental and social commitments and their impact. 
"A growing number of organizations are looking at ways to contribute to social 
and environmental success while driving financial performance," said Gordon 
Nixon, president and chief executive officer, RBC. "At RBC, we work hard to 
strike a balance between our business interests and broader social and 
environmental interests. We believe that this balance is critical to our 
long-term success." 
RBC focuses on six priority areas where we have an impact as a financial 
services company: corporate integrity, economic impact, marketplace, 
workplace, environment and community. RBC's commitments in each of these 
priority areas comprise our overall corporate responsibility strategy. We 
track and report our performance against these commitments every year. 
RBC performance highlights from 2012 include: 
Corporate Integrity: Financial services companies depend on a foundation of 
trust and on effective risk management for their long-term success. We 
maintain trust by acting with integrity in everything we do. 

    --  Promoting transparency: Received the Canadian Institute of
        Chartered Accountants' 2012 Award of Excellence in Corporate
        Governance Disclosure.
    --  Managing risk effectively: Updated our Anti-Money Laundering
        Framework and related policies to promote integrity and ensure
        continued compliance with applicable regulatory requirements.

Economic impact: Like all businesses, RBC strives to generate profits, while 
also having a positive impact on the economies of the communities and 
countries in which we do business.
    --  Supporting small businesses: Served more than 543,000 small
        business clients in Canada and the Caribbean.
    --  Purchasing goods and services responsibly: Purchased goods and
        services totaling $5.9 billion from suppliers of all sizes as
        part of our Responsible Procurement Policy.

Marketplace: RBC's vision is to "always earn the right to be our clients' 
first choice." Our practices and performance in the marketplace, including 
products, services and the expertise of employees are essential to helping us 
meet this goal.
    --  Promoting financial literacy: Added a debt-reduction planner
        and debt-consolidation calculator to our online offerings to
        help clients, prospective clients and the public at large.
    --  Improving access to basic banking: Added 27 branches and 431
        ATMs to the Canadian network, bringing the bank's national
        total to 1,239 branches and 4,724 ATMs.

Workplace: At RBC, our employees are our greatest asset. We depend on the 
expertise, professionalism and integrity of our 80,000 person strong workforce 
worldwide to create and deliver products and services to meet our clients' 
    --  Building a diverse organization: 36 per cent of executives are
        women, as are 47 per cent of middle management and above.
    --  Setting our employees up for success: Invested $151.2 million
        in formal training and career development initiatives to help
        employees build successful careers.

Environment: Environmental sustainability matters to our clients, shareholders 
and employees. We are committed to reducing our environmental footprint, 
lending responsibly, providing green products and services to our clients, and 
promoting environmental sustainability.
    --  Reducing our footprint: Canadian ATM and digital display
        networks powered with over 13,900 MWh of renewable energy,
        enough electricity to power more than 1150 Canadian homes for a
    --  Supporting sustainable businesses: $2.1 billion in renewable
        energy lending.

Community: We strongly believe in supporting the communities in which we live 
and work. This is not only a long-standing core value of RBC, but also an 
important component of our brand, driving our reputation and enhancing client 
and employee loyalty.
    --  Maintaining a strong social fabric in the communities: More
        than $95 million given in donations and sponsorships worldwide
        to support community activities and organizations.
    --  Supporting a broad range of causes: 9,000 donations made to
        charities worldwide in support of health and wellness,
        education, human services, arts and culture, the environment
        and civic and sport.

A short summary of the report, the Corporate Responsibility Review, is 
available in a carbon-neutral print version in RBC branches, and the full 
report is available as a PDF on rbc.com. RBC has produced an annual Corporate 
Responsibility Reports since 1999.

About RBC Community & Sustainability
Royal Bank of Canada (RY on TSX and NYSE) and its subsidiaries operate under 
the master brand name RBC. We employ approximately 80,000 full- and part-time 
employees who serve more than 15 million personal, business, public sector and 
institutional clients through offices in Canada, the U.S. and 49 other 
countries. RBC is recognized among the world's financial, social and 
environmental leaders and is listed on the 2012 - 2013 Dow Jones 
Sustainability World Index, the DJSI North American Index, the Jantzi Social 
Index and the FTSE4Good Index. RBC is one of Canada's Greenest Employers, one 
of Canada's 50 Most Socially Responsible Corporations and among the Global 100 
Most Sustainable Corporations in the World.

RBC supports a broad range of community initiatives through donations, 
sponsorships and employee volunteer activities. In 2012, we contributed more 
than $95 million to causes worldwide, including donations and community 
investments of more than $64 million and $31 million in sponsorships.

André Roberts, RBC Communications, 416 974-3678


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CO: Royal Bank of Canada
ST: Ontario

-0- Mar/12/2013 17:10 GMT

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