COCC Partners with ORCC to Deliver Next Level Integration for Digital Banking Services

  COCC Partners with ORCC to Deliver Next Level Integration for Digital
  Banking Services

Business Wire

AVON, Conn. & CHANTILLY, Va. -- February 20, 2013

COCC and Online Resources Corporation (NASDAQ:ORCC) have formed a strategic
partnership to deliver unprecedented integration between digital banking and
other banking services available from community banks and credit unions. The
resulting platform will open the door to a broad range of services that will
position COCC clients for the next level of productivity gains and
revolutionary service advantages in the years ahead.

“Today’s agreement with Online Resources Corporation enables us to execute our
long-term vision of deeper, richer integration of digital banking services for
our clients and the industry at large,” said Richard A. Leone, President and
CEO of COCC. “Working together, our two firms will resolve one of banking’s
most complex issues – keeping digital banking in synch with all other channels
and services. With our next level integration of Online Resources’ Architect^™
product and our advanced INSIGHT core processing platform, COCC is uniquely
positioned to deliver an ongoing stream of innovative and cost-effective
banking services for years to come.”

COCC will leverage its uniquely flexible core processing platform with Online
Resources’ Architect technology and bill pay services to deliver a truly
holistic view of banking interactions via a broad range of banking channels.
The resulting digital banking platform, hosted by COCC, will use the INSIGHT
core system as the single source of record, eliminating the need for separate
databases and daily routines to keep both systems in synch. Without these
processes, bank customers and credit union members will see the same balances
and account details across all banking channels, dramatically reducing the
number of calls fielded by call centers. In addition, customers and members
will no longer be re-directed away from their institutions’ websites to
separate digital banking sites. All digital banking services will be available
from the institution’s Internet domain.

Next level integration between digital banking and the core platform opens the
door to more complete and immediate fraud analytics and alerts, CRM and target
marketing, and the most responsive and secure commercial services available
from any financial institution. This will enable COCC clients to enhance the
profitability of their Internet Banking channel.

“Our unique, 360° views of customer data and the overall customer experience
will truly revolutionize the digital banking platform,” said Leone. “As our
clients deploy the many features of our digital banking product, millions of
U.S. consumers will benefit from our vision of digital banking as a dynamic,
high value, cross-channel engine of bank services. This experience is vital to
maintaining our clients’ service advantage, which is the bedrock of their

“We are extremely pleased to be working with one of the most trusted and
innovative core providers in the industry,” said Stephen W. Ryan, Executive
Vice President of Software Solutions and Services for Online Resources. “The
combination of COCC’s advanced core platform and the flexibility,
customizability and extensibility of our Architect toolset will enable COCC’s
financial institution customers to manage powerful multi-channel capabilities
with far less complexity. We look forward to leveraging this exciting
partnership to take the banking industry to the next level of service

COCC and Online Resources anticipate that the vast majority of COCC’s clients
will adopt this new platform and its innovative service breakthroughs, and
that the market will respond enthusiastically as well.

About COCC

COCC is an award-winning core processing service for financial institutions
throughout the northeastern United States. One of the fastest-growing
companies of its kind in the nation, COCC recently earned praise from its
Massachusetts clients who voted the company #1 in banking technology in 2012.
COCC has also been recognized as a 2011 and 2012 top workplace by the Hartford
Courant and Fox CT, and is a member of this year’s FinTech 100 and Inc. 5000.
This client-owned company provides a complete suite of innovative outsourced
technology services based on an open, relational processing platform. With
clients as owners, service comes first. For more information, please visit

About Online Resources Corporation

Online Resources Corporation (NASDAQ: ORCC) powers financial interactions
between millions of consumers and the company’s financial institution and
biller clients. Backed by its proprietary payments gateway that links banks
directly with billers, the company provides web and phone-based financial
services, electronic payments, and marketing services to drive consumer
adoption. Founded in 1989, ORCC is the largest financial technology provider
dedicated to the online channel. For more information, visit

This news release contains forward-looking statements based on Online
Resources Corporation management's current expectations and beliefs and a
number of assumptions concerning future events made with information that is
currently available. The words "will," "would," "may," "should," "estimate,"
"project," "forecast," "intend," "expect," "believe," "target," "designed,"
"plan," and similar expressions are intended to identify forward-looking
statements. Readers are cautioned not to place undue reliance on such
forward-looking statements, which are not a guarantee of any results or
performance and are subject to a number of known and unknown risks,
uncertainties and other factors which could cause actual performance or
results to differ materially and adversely from any results or performance
expressed or implied by such forward-looking statements. Certain factors that
might cause such a difference include, but are not limited to: a history of
losses and anticipation of future losses; potential fluctuations in operating
results; dependence on the marketing efforts of third parties; potential loss
of one or more material clients; potential need for additional capital;
potential inability to prevent systems failures and security breaches;
potential inability to expand certain services and products in the event of a
substantial increase in demand for such services and products; competitive
pressures; ability or inability to attract and retain skilled personnel;
reliance on patents and other intellectual property; potential change in the
rate of user adoption of certain products and services; exposure to
consolidation in the financial services industry; and government regulatory
developments. For a more detailed description of the factors that could cause
such differences, readers are advised to review Online Resources Corporation’s
latest filings with the Securities and Exchange Commission, including (but not
limited to) the information provided under the heading "Risk Factors" in our
latest Annual Report on Form 10-K (which filings are available, among other
places, from the SEC's EDGAR database at and via the Company's
website at Online Resources assumes no obligation to, and
expressly disclaims any obligation to, update or revise any forward-looking
statements, whether as a result of new information, future events or

Online Resources, ORCC and the Online Resources logo are trademarks of Online
Resources Corp. Other company and product names and logos used in this release
are the trademarks of their respective owners.


Media Contact for COCC:
Robert Bessel, 860-674-7214
Public Relations Director
Media Contacts for ORCC:
Mary York Cox, 678-781-7217
Michael Touchton, 678-781-7215
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