Dominion Expects To Restore Electric Service By Friday Night To More Than 95
Percent Of Customers Affected By Winter Storm
-- Restoration essentially completed in Virginia suburbs nearest Washington
-- Most other areas will be complete by Friday night
-- Restoration in the hardest hit areas surrounding Charlottesville and the
Shenandoah Valley will continue into Saturday
RICHMOND, Va., March 7, 2013
RICHMOND, Va., March 7, 2013 /PRNewswire/ --Dominion Virginia Power expects
to restore service by Friday night for more than 95 percent of customers whose
power was disrupted by a severe winter storm this week. The storm brought up
to 18 inches of heavy, wet snow as well as high winds and rain to much of
Dominion's service area from Tuesday evening until early Thursday morning.
More than 4,700 Dominion employees and contractors, including 500 from
out-of-state, are working around the clock and will continue to do so until
all service is restored.
The company said the pace of storm restoration will vary by area based on the
extent of damage and accessibility.
As of 11a.m. today, service had been restored to about 180,000 – or 78 percent
– of the 230,000 customers affected by the storm. Outage restoration
essentially has been completed in the Virginia suburbs nearest to Washington,
and most other areas will have power restored by Friday night. Restoration
will continue into Saturday in the hardest-hit areas surrounding
Charlottesville and the Shenandoah Valley.
"We recognize that any service interruption can be disruptive for customers,
and it is especially difficult when conditions are challenging," said Rodney
Blevins, vice president-Distribution Operations. "We've completed enough of
our damage assessment to be able to provide overall restoration times by
geographic areas. As crews arrive on site and complete a more detailed damage
assessment, individual customer restoration times will be available."
Dominion encourages customers to use Dominion's website – dom.com – to report
or check the status of their outage via a mobile device or computer. Customers
also can get outage status and report an outage by calling toll free
Blevins said that while Dominion works quickly to address safety issues,
customers should always assume downed wires are energized and stay away from
them. That includes not touching trees or anything else a downed wire is
"Safety is our absolute top priority," Blevins said. "We are concerned about
the well-being of our customers, the emergency responders dedicated to serving
the public, and our employees."
The company will update its website, www.dom.com, with information about the
storm restoration as it becomes available. A Twitter feed,
www.twitter.com/DomVAPower,and Facebook page,
www.facebook.com/dominionvirginiapower, also are available.
The highest priority for power restoration is always given to public safety
and emergency facilities such as hospitals, emergency 911 call centers, and
municipal water pumping stations.
If your electricity is interrupted:
oTurn off major appliances such as heat pumps, water heaters and stoves.
Unplug other appliances such as TVs, stereos, microwaves and computers.
This will prevent damage to appliances and possible overloads to the
company's system when power is restored.
oPost a list of contents on your freezer door to minimize the number of
times you open it.
oLeave one lamp or light on so you will be able to recognize when power is
oIf using portable or camp-type stoves or lanterns for cooking and
lighting, ensure that the area is adequately ventilated.
After the storm:
oListen to your local radio station on your car or battery-powered radio
for regular news and weather updates. Don't rely on your neighbors to
report your outage. Call Dominion at 1-866-DOM-HELP (1-866-366-4357).
oStay away from fallen wires, flooded areas and debris. Treat all fallen
wires and anything touching them as though they are energized.
oFollow safe operating procedures for generators. Never operate one inside
your home or in an enclosed space, such as a garage.
oDo not connect portable generators directly to the electrical system of
your home. Electricity could flow backward onto Dominion's power lines and
endanger lives. Either have a qualified electrician perform the work or
plug appliances directly into the generator using the proper-sized
oExhaust fumes contain carbon monoxide and can be deadly, so run your
generator outside with proper ventilation. Store the fuel for your
oVisually inspect the area around your electricity meter. If you detect or
suspect any damage, call the company toll-free at 1-866-DOM-HELP
Dominion (NYSE: D) is one of the nation's largest producers and transporters
of energy, with a portfolio of approximately 27,500 megawatts of generation.
Dominion operates one of the nation's largest underground natural gas storage
systems and serves retail energy customers in 15 states. For more information
about Dominion, visit the company's website at www.dom.com.
Follow us on Twitter at: http://www.twitter.com/DomVAPower.
'Like' us on Facebook at: http://www.facebook.com/dominionvirginiapower.
SOURCE Dominion Virginia Power
Contact: Karl Neddenien, +1-804-771-6115, Karl.R.Neddenien@dom.com, or Le-Ha
Anderson, +1-703-796-9308, Le-Ha.Anderson@dom.com, or Bonita B. Harris,
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