Johnson Winter & Slattery Law Firm Builds on Its Progressive Approach to Client
Service and Professional Development With Innovative Video
and Collaboration Solutions From Cisco
MELBOURNE, AUSTRALIA -- (Marketwire) -- 03/06/13 -- Cisco Live! --
Johnson Winter & Slattery (JWS), a 60-partner commercial law firm
that advises leading Australian and international companies, is
taking advantage of the latest Cisco(R) (NASDAQ: CSCO) video and
collaboration technology to further enhance its superior service to
clients and enrich the professional development of its lawyers. JWS'
information technology (IT) strategy supports the firm's objective to
represent major corporations in high-value transactions and important
advisory, dispute resolution and regulatory assignments.
"Johnson Winter & Slattery has a reputation for delivering
high-quality specialist legal services. With Cisco video and
collaboration technology, our lawyers can now take building and
sharing commercial and technical experience and expertise to a new
level that reflects the rapid pace of change and increasing
complexity in the way clients engage with lawyers domestically and
internationally," said Ross Forgione, chief information officer of
Johnson Winter & Slattery.
Johnson Winter & Slattery partnered with Cisco and Telstra iVision to
design and deploy Cisco WebEx(R), Cisco Jabber(TM), Cisco
TelePresence(R) and elements of Cisco Show and Share(R) on a
multi-media aware intelligent network to achieve the following client
and legal team benefits:
-- Transform the Client Experience. Cisco TelePresence helps increase
client-interface frequency, create longstanding business relationships
with clients, and greatly simplify tapping into the deep experience of
senior lawyers and partners irrespective of geographic location. The
realistic face-to-face experience Cisco video technology creates also
helps facilitate the discussion and development of timely commercial
solutions for particularly complex legal assignments.
-- Taking the "Learning Organisation" to the Next Level. A critical
factor to JWS' success is its on-going commitment to the retention and
development of its talented lawyers. The high-quality video
technology, called Cisco TelePresence, has enhanced the
experience of JWS' professional development sessions. Anecdotal
feedback from participating lawyers highlight that the sessions are
more interactive and engaging with the addition of rich media content.
As these sessions are also recorded and archived using Cisco Show and
Share, they are more readily available to all staff in the firm and to
lawyers away from the office on secondment or maternity leave. The
feedback has been that viewing the archived sessions is an efficient
method for quickly building knowledge on the latest legal changes. The
firm delivers around two technical development sessions a week, and
these are available to all practitioners.
JWS also has a strong clerkship program that involves law students
gaining experience working with senior lawyers across all practice
areas to develop a broad a base of experience early in their legal
careers. In November 2012, Cisco TelePresence was used in the
on-boarding and training of JWS' summer clerks. Summer clerks across
the firm participated in a month's induction program consisting of
various interactive workshops. The use of telepresence provided a
realistic snapshot of the cross-state, cross-practice area
collaboration required of lawyers at JWS.
"As competition intensifies for top talent, attraction and retention
is key. JWS has always been a strongly collaborative organisation, and
now with the latest video and collaboration technology from Cisco we
continue to build, engage and integrate our Gen Y talent into the work
and culture of JWS," said Robyn Howard, professional development
manager at JWS.
Beyond the career and professional development of its lawyers, JWS
has also used its video technology investment to host client education
sessions and virtual conferences on a range of topics. Client feedback
has been very positive.
-- Increasing Workforce Interaction and Productivity. With the
introduction of Cisco Jabber to JWS, the already strong communication
and collaboration between cross-functional teams increased with the
integration of presence, instant messaging, voice, video, voice
messaging, desktop sharing and conferencing from a single easy-to-use
interface. With the freedom to be productive from anywhere, on any
device with Cisco Jabber, JWS' lawyers can find the right colleague,
see if they are available, and collaborate using their preferred
method of collaboration. With its compelling face-to-face experience,
Cisco TelePresence also helps accelerate decision-making and expedites
communication by allowing participants to observe facial expressions
and nonverbal cues, thus increasing participation and deeper
engagement in discussions.
"In today's increasingly more mobile, social, visual and virtual
workplace, there is a new collaboration imperative. With its use of
innovative Cisco technology, Johnson Winter & Slattery is embracing
the full spectrum of a highly productive and collaborative workforce
and getting the best possible result for its clients and gaining a
significant competitive advantage as well," said Peter Hughes,
director of Collaboration for Cisco Australia and New Zealand.
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