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Percona Remote DBA Service Provides Cost-Effective MySQL Expertise Anywhere, Anytime

Percona Remote DBA Service Provides Cost-Effective MySQL Expertise Anywhere, 
Anytime 
Comprehensive, Fixed-Fee Service Allows Any IT Shop to Employ MySQL
Database Administration Best Practices Without Hiring Expensive
In-House Resources 
PLEASANTON, CA -- (Marketwire) -- 03/06/13 --   Percona, the company
that makes MySQL faster and more reliable, today announced the
general availability of the Percona Remote DBA service to provide
organizations with comprehensive database administrator (DBA)
expertise as a service. Percona Remote DBA experts login to a
company's MySQL servers remotely to apply operational best practices
that optimize performance and availability, install monitoring
software, and respond 24x7 to database problems. Percona Remote DBA
is offered for a fixed monthly fee based on deployment size and
includes an unlimited number of issues, eliminating budgetary
surprises and offering a clear return on investment.  
"The day after we signed the contract, the Percona Remote DBA team
swarmed into our system like ants looking for ways to improve it, and
our performance immediately went up," said Kirk Elder, chief
technology officer at Wellcentive, Inc., which has been a beta user
of the Percona Remote DBA service since October of 2012. "Since then,
nearly every day, they proactively look for some way to go the extra
mile, to look deeper to find a better way to do something. We think
of Percona as an extension of our internal team because they clearly
care about our database performance as much as we do, and they're
always available when we need them." 
Unlike other remote DBA offerings, Percona Remote DBA includes all
standard DBA services, including 24x7 monitoring and issue
resolution, server back-up and verification, proactive tuning and
maintenance, configuration of replication, data recovery, and more.
Percona Remote DBA also supports most versions of MySQL, including
Oracle MySQL, Percona Server, and MariaDB, as well as Percona XtraDB
Cluster and other high availability architectures and tools.
Available to organizations worldwide, Percona Remote DBA is supported
by a worldwide team that is on duty 24x7. The MySQL servers may be
installed in a customer's data center, in a hosting provider's
facility, or with a cloud-based MySQL service. 
Perco
na offers Remote DBA at two service levels, Gold and Platinum.
Both service levels offer: 


 
--  24x7 monitoring and issue resolution for MySQL servers
--  Setup of backups and monitoring to verify successful completion
--  Proactive tuning and maintenance of MySQL servers to eliminate and
    avoid performance issues
--  If required, configuration of replication and verification of
    consistency
--  Data recovery in case of data loss

  
The Platinum service level also includes advanced, proactive
maintenance and tuning on the most critical servers, and unlimited
operational tasks, such as online database schema changes, data
extraction, and query tuning. The Gold service level includes a
30-minute service level agreement (SLA) while the Platinum service
level includes a 15-minute SLA. 
Quotes 
Peter Zaitsev, Co-founder and CEO for Percona
 "Percona's passion for
database performance really shows in the way our Remote DBA team
looks for every conceivable way to improve our customers'
deployments. And because it's offered for a low, fixed monthly fee,
the service is perfect for the vast number of companies that demand
the highest levels of database performance for their mission-critical
applications but can't afford to hire a DBA rock star." 
Company Information 
About Percona 
Percona has made MySQL faster and more reliable for over 1,800
consulting and support customers worldwide since 2006. Percona
provides enterprise-grade MySQL Support, Consulting, Training, Remote
DBA, and Server Development services to companies such as Cisco
Systems, Alcatel-Lucent, Groupon, and the BBC. Percona's founders
authored the definitive book High Performance MySQL from O'Reilly
Press and the widely read MySQL Performance Blog. Percona also
develops software for MySQL users, including Percona Server, Percona
XtraBackup, Percona XtraDB Cluster, and Percona Toolkit. The popular
Percona Live conferences draw attendees and acclaimed speakers from
around the world. For more information, visit www.percona.com. 
Percona(R) and XtraBackup(R) are registered trademarks of Percona
LLC. All other registered and unregistered trademarks in this
document are the sole property of their respective owners. 
Press Contacts
Terry Erisman
Percona
(888) 401-3401 Ext. 555
Terry.Erisman@Percona.com