BMO Financial Group Only Canadian Bank to Win Global Recognition for Excellence
in Leadership Development
BMO's Unique Leadership Development Program improved revenue growth,
productivity and employee engagement
TORONTO, ONTARIO -- (Marketwire) -- 03/06/13 -- BMO Financial Group
is the only Canadian bank named amongst winners of the prestigious
WhatWorks(R) Awards, which were announced today by Bersin by Deloitte
- a global research and consulting company that guides Fortune 1000
and Global 2000 companies worldwide to develop and implement
effective HR, talent and learning strategies.
The Awards recognize organizations from around the world that have
achieved significant operational improvement by applying unique and
innovative approaches to critical HR, learning and talent challenges.
According to Bersin by Deloitte, BMO Financial Group was chosen in
the 'Developing Tomorrow's Leaders' category for its unique,
three-tier Leadership Development Curriculum. The curriculum resulted
in revenue growth, improvements in productivity, employee engagement,
retention, morale and greater collaboration between executive and
More than 1,600 leaders have participated in the bank's program since
"BMO differentiates itself in the marketplace as a customer-centric
organization," said Barbara Dirks, Senior Vice President and Chief
Learning Officer, BMO Financial Group. "Our strength is our employees
and their commitment to deliver innovative and relevant solutions and
guidance to our customers. Our success is predicated upon our ability
to sustain customer loyalty by delivering a great experience to our
customers each and every time they interact with us.
"BMO recognizes that learning plays a pivotal role in engaging and
supporting our 46,000 plus employees and leaders," said Ms. Dirks.
"Developing talented and engaged employees is one way we keep our
customers' success front and centre.
"The Institute for Learning (IFL), our corporate university,
interacts regularly with leaders and employees of all levels across
the enterprise. This close proximity gives us unique and current
insights into what is important to our employees and to our customers
and enables us to integrate these insights into learning and
leadership programs and into customer products and solutions that
emerge from the collaborative work we undertake with our business
partners across the organization.
"This award recognizes the collaborative efforts with many groups
across the enterprise. Our intent in developing this program was to
create common language, models and frameworks for our leaders on how
we lead, manage, and inspire our workforce. New and experienced
leaders benefit from this program and we take great pride in ensuring
that everyone receives the training they need to turn their potential
into performance," said Ms. Dirks.
In 2012, BMO's investment in training and development at an
enterprise level was $90.6 million or $1,947 per employee.
About BMO Financial Group
Established in 1817 as Bank of Montreal, BMO Financial Group is a
highly diversified North American financial services organization.
With total assets of $542 billion as at January 31, 2013, and more
than 46,000 employees, BMO Financial Group provides a broad range of
retail banking, wealth management and investment banking products and
About Bersin by Deloitte
Bersin by Deloitte delivers research-based people strategies designed
to help leaders and their organizations in their efforts to deliver
exceptional business performance. Our WhatWorks(R) membership gives
Fortune 1000 and Global 2000 HR professionals the information and
tools they need to design and implement leading practice solutions,
benchmark against others, develop their staff, and select and
implement systems. A piece of Bersin by Deloitte research is
downloaded on average approximately every minute during the business
day. More than 5,000 organizations worldwide use our research and
consulting to guide their HR, talent and learning strategies. For
more information, please visit www.deloitte.com/bersin or
Ralph Marranca, Toronto
Valerie Doucet, Montreal
Laurie Grant, Vancouver
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