Rimini Street Doubles New Client Sales in EMEA

  Rimini Street Doubles New Client Sales in EMEA

   Company Announces Significant EMEA Growth and Expansion in Fiscal 2012,
          Additional Investment in EMEA Sales and Support Operations

Business Wire

LAS VEGAS -- March 5, 2013

Rimini Street, Inc., the leading third-party maintenance and support provider
for enterprise software, including SAP AG (NYSE:SAP) software and Oracle
Corporation’s (NASDAQ: ORCL) Siebel, PeopleSoft, JD Edwards, E-Business Suite,
Oracle Database and Hyperion software, today announced that in fiscal year
2012 it more than doubled new sales in EMEA, with 117 percent year-over-year
growth in new client invoicing; achieved more than $42 million in new EMEA
sales bookings, a 175-percent year-over-year increase; and nearly doubled the
total number of clients in EMEA. The Company also announced its expansion and
additional investment in EMEA to meet continued growing demand for its SAP and
Oracle support services.

Strong and Accelerating Demand for Rimini Street Support in EMEA

Rimini Street has experienced strong and accelerating demand in EMEA for the
Company’s innovative third-party support program. Building upon the Company’s
proven success in the region, Rimini Street has continued to grow its
investment in EMEA support operations each year. In fiscal year 2012, Rimini
Street achieved 94 percent growth in total number of clients in EMEA, and the
Company continues to sign and successfully support many large clients in EMEA,
including clients paying seven-figure annual fees. Today, more than 65
organizations with EMEA operations, including many Fortune 500 and Global 100
organizations, have switched to Rimini Street Support as their preferred
annual support program.

Rimini Street Recognized as Global Leader in Third-Party Support Services

In a recent report^1 published by Forrester Research, EMEA-based senior
analyst Mark Bartrick reported, "While there are other companies offering
similar services, Rimini Street is by far the largest player in terms of
number of clients and revenues, and it has matured into a serious alternative
to the software support and maintenance offerings of the big software

Rimini Street leads the market in delivering proven client value through its
concierge-level support program that enables savings of 50 percent in annual
support fees, and also drives significant reductions in related support and
maintenance costs resulting in savings of up to 90 percent in total support
costs.Rimini Street enables cost reductions beyond the 50 percent savings in
annual support fees by allowing clients to run their current software releases
without any required upgrades for at least 10 years and providing support for
customizations, interoperability, performance and interfaces at no additional
fee. Additionally, Rimini Street provides clients with a 24X7X365
premium-level service model with an assigned Primary Support Engineer (PSE)
that eliminates the need for extra maintenance resources and headcount
associated with inefficient, burdensome vendor support processes and policies.

Rimini Street has Proven Global Tax, Legal and Regulatory Updates

With a delivery track record of more than 45,000 tax, legal and regulatory
updates delivered to clients over the past eight years, and responsibility
today for tax, legal and regulatory support across companies with operations
in more than 70 countries, Rimini Street is the leading, proven and trusted
global provider of tax, legal and regulatory updates. For example, in the UK,
Rimini Street delivers vital payroll tax and regulatory updates to clients
that ensure companies remain in compliance with the latest legislations
required by Her Majesty’s Revenue and Customs (HMRC). Recently, the Company
rolled out significant Real Time Information (RTI) capabilities required by
HMRC in 2013. Additionally, for clients with operations in Portugal, Rimini
Street provided support for significant tax and regulatory changes related to
new requirements for the Certification of Invoices and Fiscal Documents
established by the Portuguese Customs and Tax Authority (AT).

Rimini Street continues to expand its tax, legal and regulatory coverage and
is capable of providing support in nearly 200 countries. The Company’s global
tax, legal and regulatory research, analysis and update scoping team is made
up of veteran tax specialists, attorneys and international tax, legal and
regulatory specialists who use the Company’s patent-pending technology and
numerous government and private-sector sources to monitor, collect, verify and
analyze government activity and changes in thousands of regulatory
jurisdictions around the world.

Rimini Street Expands and Increases its Investment in EMEA

In addition to significant investments in its tax, legal and regulatory
offerings, Rimini Street has also invested extensively in its EMEA support
capabilities in conjunction with new client growth in the region. In 2012, the
Company significantly grew  its EMEA-based team of support engineers to meet
growing market demand for Rimini Street Support. Each Rimini Street primary
support engineer (PSE) brings an average of 10+ years of experience in the
support, development, implementation and management of ERP applications. The
Company will continue growing its team of EMEA-based support engineers and
will also be adding additional EMEA-based sales personnel to meet accelerating
regional demand for Rimini Street services. Each client is assigned a named,
regional PSE focused exclusively on client success to ensure delivery of
Rimini Street’s unmatched ultra-responsive support, with an average 3.5 minute
response-time anywhere in the world.

“In search of the industry’s most value-driven enterprise software support
option, more and more organizations in EMEA and across the world continue to
choose Rimini Street as their preferred annual support vendor over SAP and
Oracle,” said Seth Ravin, Rimini Street CEO. “We remain committed to growing
our support capabilities across EMEA and other regions in order to meet the
strong market demand for premium-level support services with up to 90 percent
in total support cost savings compared to the vendor’s support offering.”

^1 “Rimini Street Challenges Big Software Maintenance Fees,” Forrester
Research, Inc., July 20, 2012

About Rimini Street, Inc.

Rimini Street is the leading third-party provider of enterprise software
support services. The company is redefining enterprise support services with
an innovative, award-winning program that enables Oracle and SAP licensees to
save up to 90 percent on total support costs over a decade, including saving
50 percent on annual support fees. Clients can remain on their current
software release without any required upgrades or migrations for at least 10
years. Hundreds of global, Fortune 500, midmarket, and public sector
organizations from virtually all industries have selected Rimini Street as
their trusted, independent support provider. To learn more, please
visitwww.riministreet.comor call within the USA 888-870-9692 or
internationally +1 702-839-9671.

Rimini Street and the Rimini Street logo are trademarks of Rimini Street, Inc.
All other company and product names may be trademarks of their respective
owners. Copyright © 2013. All rights reserved.


Rimini Street, Inc.
Alma Park, +1-323-229-7282
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