Dell Works With Red Hat, Intel and VMware To Launch Center of Excellence for Hospitals Using Epic EHR Software

  Dell Works With Red Hat, Intel and VMware To Launch Center of Excellence for
  Hospitals Using Epic EHR Software

  *New Linux-based deployment option designed to provide more flexibility,
    while delivering operational efficiency for EHR customers
  *Open platform sets stage for improved interoperability through industry


Business Wire

NEW ORLEANS -- March 4, 2013

Dell has joined forces with Red Hat, Intel and VMware to open a dedicated
center where hospitals can test and deploy a new option for running Epic
Systems’ electronic health records (EHR) software on Red Hat Enterprise Linux.
The DRIVE (Dell, Red Hat, Intel and VMware for Epic) Center of Excellence is
located near the EHR vendor’s Verona, Wis., headquarters.

Last year, Epic added Red Hat Enterprise Linux to its list of target
platforms. Until then, the software exclusively ran on AIX and other UNIX
servers. With the potential lower total cost of ownership of running the
software on Dell Intel x86 servers, this combination could be a cost-effective
option for hospitals.

At the DRIVE Center of Excellence, hospitals can test their applications on a
variety of Dell server and storage options, test configurations for end-user
computing, perform cross-functional testing of other optimized solutions such
as help desk services and disaster recovery, and interact with all the primary
third parties involved in a Linux deployment.

A legacy of expertise

Dell and the other companies in this effort each have a strong history in
supporting open standards and migrating customers from complex proprietary
environments. In addition to hardware, Dell provides a full range of
professional services and support for every stage of EHR deployment backed by
technical and clinical experts with deep expertise in working with a variety
of EHR vendors.

VMware vSphere® is the leading KLAS-rated x86 virtualization platform in
healthcare. vSphere provides hospitals with an industry proven virtualization
platform for delivering powerful solutions from the point of care to the
hospital’s datacenter.

Red Hat will provide hospitals with the premium support services they need to
meet the 24x7 demands placed on an EHR system. As the world’s leading open
source platform for enterprises, Red Hat Enterprise Linux offers healthcare
customers a standards-based, cost-effective yet highly flexible and powerful

St. Joseph’s Hospital Health Center

More small- to mid-size hospitals are using Linux to run key applications as
they see the benefits of using open source versus proprietary platforms,
including cost savings and improved interoperability.

St. Joseph’s Hospital Health Center, a 431-bed hospital and health system in
Syracuse, N.Y., turned to the DRIVE team for help in implementing Epic on
Linux as part of a 16-month conversion of the hospital’s EHR system. Working
closely with both the hospital and Epic, the companies are making the best use
of St. Joseph’s current infrastructure and resources to build a test and
training environment as well as preparing to deploy the full production
system.In addition to training and planning assistance, the DRIVE team will
provide ongoing support to fine-tune the system for optimal performance.

“Using VMware and Red Hat Enterprise Linux to run Epic’s database on Dell’s
x86 servers will not only significantly reduce hardware costs, but also will
simplify our environment and allow our IT staff to focus on delivering the
best user experience for our clinicians,” said Chris Snow, manager of IT
systems engineering for St. Joseph Hospital Health Center. “We are confident
that Dell and its partners have the deep experience required for this type of
complex implementation.”

Additional Quotes

“Dell has a long history with both Red Hat Enterprise Linux and in supporting
complex EHR implementations with hardware and related services and
consulting,” said August Calhoun, Ph.D., vice president and general manager of
Dell Healthcare and Life Sciences. “Through this alliance, we are poised to
give customers - especially mid-size hospitals - greater choice and
flexibility for meeting meaningful use requirements.”

“Red Hat has a long history of providing open source mission critical IT
Infrastructure environments to some of the largest healthcare entities and
software vendors worldwide,” said Mark Enzweiler, vice president of Global
Channels and Alliances, Red Hat. “Our expertise and robust technology coupled
with the DRIVE Center of Excellence will provide Epic customers with
world-class support. Open source software also enables organizations to enjoy
a lower total cost of ownership, helping offset potentially rising healthcare

“The new alternative of running Epic on Linux with the latest generation of
Intel x86 servers meets the needs of mission-critical healthcare solutions,”
said Rick Cnossen, worldwide director of health IT for Intel. “The DRIVE
Center of Excellence provides hospitals with an efficient way to evaluate an
open platform based on industry standards, with ecosystem expertise available
for ongoing support.”

“The news today underscores VMware’s passion and commitment to healthcare,”
said Frank Nydam, healthcare CTO at VMware. “This partnership demonstrates how
meaningful collaboration and technology can help transform the delivery of
healthcare products and services. We are proud that VMware vSphere® can
provide Dell and Epic with the performance and availability required to
deliver always-on patient care services.”

Learn more: Visit or follow @DellHealth

Dell at HIMSS13

Dell will showcase its end-to-end solutions and services for healthcare at the
Healthcare Information & Management Systems Society (HIMSS) 2013 Annual
Conference and Exposition, March 3-7 at the Ernest N. Morial Convention Center
in New Orleans. (Booth #4427, Hall F).

Following HIMSS13, Dell will host a Healthcare Think Tank on March 19. Dell
has invited industry thought-leaders to take part in an interactive discussion
exploring the challenges and opportunities on the path to information-driven
healthcare. Join the conversation via live stream or follow on Twitter at

About Dell

Dell Inc. (NASDAQ: DELL) listens to customers and delivers innovative
technology and services that give them the power to do more. As the leading
provider of healthcare IT services in the world, Dell helps healthcare
organizations harness the power of information to simplify administration;
coordinate and manage patient care; transition from episodic care to
prevention and wellness management, and ultimately to deliver personalized
medicine. For more information, visit

Dell is a trademark of Dell Inc. Dell disclaims any proprietary interest in
the marks and names of others.

Red Hat is a trademark of Red Hat, Inc., registered in the U.S. and other
countries. Linux® is the registered trademark of Linus Torvalds in the U.S.
and other countries.

VMware and VMware vSphere are trademarks or registered trademarks of VMware,
Inc. in the United States and other jurisdictions. The use of the word
“partner” or “partnership” does not imply a legal partnership relationship
between VMware and any other company.


Media Contacts: 512-728-4100 Dell Press Line
Amanda Engler, 512-723-7381
WPP Team Dell
Kelly VanHook, 512-691-0383
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Kristin Solarczyk, 512-728-4853
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