United Airlines Exceeds Its February On-Time Performance Goal and Rewards
Employees with Bonuses
Cleveland and San Francisco co-workers earn top honors for performance among
United's domestic operations average over 80 percent on time since September
CHICAGO, March 1, 2013
CHICAGO, March 1, 2013 /PRNewswire/ --United Airlines today announced that it
exceeded its 80 percent on-time arrival domestic and international performance
goals for the month of February, following the airline's strong January
performance. As a result, United is rewarding its eligible employees with a
$100 on-time bonus to recognize this performance. Despite challenging weather,
including major snow events in several of the airline's hub markets, United
ended the month with an80.8 percent domestic on-time arrival rate, and
an80.5 percent international on-time rate.
This performance marks the first time since 2003 that United's domestic and
international mainline operations both achieved 80 percent or higher on-time
arrival during the first two months of the year. United's domestic operations
have averaged over 80 percent on time since last September, and the airline
also achieved its best single-day on-time performance of the year with a 91.2
percent domestic performance on Feb. 13.
The airline's hub in Cleveland delivered the best performance for the month
among United's eight domestic hubs with an average on-time arrival rate of87
percent, while the San Francisco hub came in second with an on-time arrival
rate of83 percent. The on-time arrival rates are based on flights arriving
within 14 minutes of scheduled arrival time.
"Thanks to my co-workers, we continue to provide solid operational performance
this year," said Jeff Smisek, United's chairman, president and CEO. "We remain
focused on providing operational reliability and great customer service as we
work together to become the world's leading airline."
In February United also distributed approximately $119 million in profit
sharing payments to eligible co-workers based on the company's 2012 financial
results. The profit sharing payments were in addition to the more than $350
paid to each employee last year for achieving monthly on-time performance
United Airlines and United Express operate an average of 5,472 flights a day
to 381 airports across six continents. In 2012, United and United Express
carried more passenger traffic than any other airline in the world and
operated nearly two million flights carrying 140 million customers. United is
investing in upgrading its onboard products and now offers more flat-bed seats
in its premium cabins and more extra-legroom economy-class seating than any
airline in North America. In 2013, United became the first U.S.-based
international carrier to offer satellite-based Wi-Fi on long-haul overseas
routes. The airline also features DIRECTV® on nearly 200 aircraft, offering
customers more live television access than any other airline in the world.
United operates nearly 700 mainline aircraft and has made large-scale
investments in its fleet. In 2013, United will continue to modernize its fleet
by taking delivery of more than two dozen new Boeing aircraft. The company
expanded its industry-leading global route network in 2012, launching nine new
international and 18 new domestic routes. Business Traveler magazine awarded
United Best Airline for North American Travel for 2012, and readers of Global
Traveler magazine have voted United's MileagePlus program the best frequent
flyer program for nine consecutive years. United is a founding member of Star
Alliance, which provides service to 194 countries via 27 member airlines. More
than 85,000 United employees reside in every U.S. state and in countries
around the world. For more information, visit united.com or follow United on
Twitter and Facebook. The common stock of United's parent, United Continental
Holdings, Inc., is traded on the NYSE under the symbol UAL.
SOURCE United Airlines
Contact: United Airlines, Worldwide Media Relations, +1-312-997-8640,
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