Technology Initiative for Claims Earns XL Group "Model Insurer of the Year" Award from Analyst Firm Celent

 Technology Initiative for Claims Earns XL Group "Model Insurer of the Year"
                        Award from Analyst Firm Celent

PR Newswire

BOSTON, Feb. 28, 2013

BOSTON, Feb. 28, 2013 /PRNewswire/ -- Effective use of technology to boost
efficiency in claims management earned XL Group plc's Insurance Operations
(NYSE: XL) the honor as the 2013 "Model Insurer of the Year," presented by
Celent, a leading research and advisory firm. XL Group's Insurance operations
were recognized for the multi-year global implementation of its multi-channel
claims system, XL GlobalClaim™.

"We're honored by Celent's recognition," said Paul I. Tuhy, Global Head of
Claims for XL Group's Insurance operations. "XL Group took on the challenge
of not only phasing out multiple legacy claims programs to build one truly
global state-of-the-art system, but also breaking down old habits to find
better, more efficient ways of handling our customers' claims experience. We
accomplished what we set out to achieve. The end result is a paperless global
claims system that streamlines our claims processes across businesses lines,
and gives our customers real-time access to data to support their ongoing risk
management efforts."

XL Group was singled out from among 17 insurers who were recognized for its
achievements at Celent's 6th Annual Model Insurer Awards in Boston, held
February 27. Celent's annual award is extended to organizations that most
highly exemplify IT best practices and measurable business results. The
awards recognize insurers for best practices in 12 different categories—termed
Model Insurer Components—across all insurance operations. These best practices
span key areas of the product and policyholder lifecycle, including product
definition, distribution, underwriting, policy administration, service,
claims, and infrastructure.

"Celent is pleased to present this award to XL Group. There is no such thing
as a single Model Insurer—every insurer does some things well, and others not
as well when it comes to technology. When we set out to gather as many real
world examples of effective usage of  technology as possible, he XL Group XL
GlobalClaim initiative presented most of the best practices that Celent
considers key to the success of a Model Insurer initiative," states Karen
Monks, Celent analyst and author of the 2013 Model Insurer report. "Having an
effective vision, modern and adaptable technology, sound business practices,
and a reliable business partner is more important than ever as insurers
attempt to meet the demands of the global insurance marketplace."

XL GlobalClaim™ is a centralized global claims management system that supports
XL's insurance operations in 21 countries. The system supports a full range of
claims processing transactions, from first notification of loss through final
payment, for all of XL's property, casualty and specialty insurance
businesses, including workers' compensation, general liability and automobile,
as well as professional liability, aviation, marine and other specialty
insurance coverages. XL has licensed Accenture Claim Components, Accenture's
claims processing software, for its GlobalClaim initiative. Accenture helped
XL design and develop the customer portal and the mobile services
capabilities. Subsequently, with Accenture, XL unveiled a portal enhancement
to the system which offers their customers access via an iPhone application to
real-time access to claims-related information, such as the contact details
and locations of participating XL claims handlers, date of loss, policy
number, and claims status.

About XL's Insurance Operations

XL Group plc's insurance companies offer property, casualty, professional and
specialty insurance products globally. Businesses that are moving the world
forward choose XL as their partner. To learn more, visit
www.xlgroup.com/insurance. XL Group is the global brand used by XL Group
plc's insurance subsidiaries.

About XL Group plc

XL Group plc, through its subsidiaries, is a global insurance and reinsurance
company providing property, casualty and specialty products to industrial,
commercial and professional firms, insurance companies and other enterprises
throughout the world. XL is the company clients look to for answers to their
most complex risks and to help move their world forward. Its principal offices
are located at No.1 Hatch Street Upper, 4^th Floor, Dublin 2, Ireland. To
learn more, visit www.xlgroup.com.

SOURCE XL Group plc

Website: http://www.xlgroup.com
Contact: Christine Weirsky, Media Relations, +1-610-968-9395