ChartMaxx® and Appian Announce Partnership to Bring Next Generation Business Process Management to the Healthcare Industry at

 ChartMaxx® and Appian Announce Partnership to Bring Next Generation Business
           Process Management to the Healthcare Industry at HIMSS13

Upgrade in functionality solves critical IT priorities, enables better patient
experience, improves efficiency and provides greater return on investment for

PR Newswire

MASON, Ohio, Feb. 28, 2013

MASON, Ohio, Feb. 28, 2013 /PRNewswire/ --In line with its reputation for
being on the forefront of tools that provide insights for better healthcare,
Quest Diagnostics (NYSE:DGX), the world's leading provider of diagnostic
information services, today announced a partnership between ChartMaxx®, its
leading Document Management and Imaging (DMI) software, and Appian, the market
leader in modern Business Process Management (BPM) software. The new ChartMaxx
platform supported by the partnership enables hospital users to combine
patient and administrative data and create highly efficient processes that
focus on care-centered operations and help lead to improved healthcare

This unique collaboration marks a significant advancement in the healthcare IT
industry. By combining the award-winning ChartMaxx software with the mobile
and social process management capabilities of Appian BPM software, hospitals
can improve work efficiencies and collaborate in real-time. ChartMaxx -
backed by over 20 years of expertise in the healthcare industry, and Appian, a
recognized leader in BPM technology - connects healthcare and financial data,
processes, documents and collaborations in one environment, on any desktop or
device, through a simple social interface. ChartMaxx ECM, powered by Appian
BPM, combines real-time collaboration, filtered views of key business events
and reports, tasks and actions into a single intuitive interface for rapid
adoption and extreme ease of use.

"Joining ChartMaxx with Appian provides hospitals with a uniquely fast, easy
and customized path to connect systems, information, people and processes
together in order to provide timely access to focused and actionable
information," said Phil Present, Vice President and General Manager, Quest
Diagnostics Care360 Products. "Additionally, hospitals will be able to
regularly identify process bottlenecks and adjust staffing and workflow by
optimizing process efficiency flows, leading to improved operations that are
centered on patient care."

The Appian platform is trusted by more than 3.5 million users across a variety
of industries and has delivered millions of dollars of value to organizations,
including Amazon, the U.S. Army, and more. ChartMaxx users will now be able to
utilize Appian's worksocial framework for maximum real-time collaboration and
technology that transforms information into knowledge and insights. In
addition, it enables real-time patient data front to end, including
pre-registration, eligibility checking, financial aid/authorization, executive
dashboard and mobile access utilizing iPhone®, iPad®, Android™ and BlackBerry®
RIM platforms.

"The healthcare industry is under pressure to maximize the quality and speed
of patient care delivery while reducing costs," said Matthew Calkins,
President and CEO of Appian. "Enhancing the industry-leading ChartMaxx with
our worksocial platform creates a unique and powerful solution for 21^st
century healthcare organizations."

ChartMaxx ECM with Appian BPM functionality addresses the most important
priorities of hospital CFOs and CIOs needed to elevate their health systems'
efficiency and enhance interconnectivity to get the best performance out of
their existing IT infrastructure and drive real-time collaboration across
their healthcare network. The Healthcare IT industry can now realize increased
benefits from streamlining electronic records, maximizing real-time
collaboration and transforming information into actionable knowledge.

ChartMaxx has been implemented in more than 140 hospitals and integrated
healthcare delivery networks. ChartMaxx ECM, which has been ranked eight times
as the 'Best in KLAS' Document Management and Imaging (DMI) solution, enables
healthcare organizations to see immediate improvements that support EHR
integration, enhance performance results, accelerate processes, meet
meaningful use, and save time and money. For hospitals that implement
ChartMaxx ECM, the following benefits are realized:

  oIncreased patient satisfaction
  oReal-time collaboration, resulting in compressed timeframes and
    streamlined processes
  oOptimized decision support
  oEnhanced revenue cycle and denial management processes for significant ROI
  oReal-time access to an integrated view of patient information
  oStreamlined workflows that cross systems and departments
  oMeaningful connectivity of disparate IT and revenue systems
  oBring your own device — desktop or mobile
  oFixing bottlenecks and process improvement
  oTracking metrics for care coordination and performance improvement

For more information on this groundbreaking partnership, visit the Quest
Diagnostics Healthcare IT Theatre in Booth #3927 at HIMSS 2013 in New Orleans,
March 3-6 visit

About Appian

Appian delivers everything needed to drive better business decisions, actions
and results. All the data, all the processes, all the documents and all the
collaborations – in one environment, on any device, through a simple social
interface. The Appian BPM Suite is available on-premise and in the cloud, with
complete portability. More than 3.5 million users, from Fortune 100 companies
to the mid-market and small businesses worldwide, trust Appian to power their
critical business processes. For more information, visit

About Quest Diagnostics

Quest Diagnostics is the world's leading provider of diagnostic information
services that patients and doctors need to make better healthcare decisions.
The company offers the broadest access to diagnostic information services
through its network of laboratories and patient service centers, and provides
interpretive consultation through its extensive medical and scientific staff.
Quest Diagnostics is a pioneer in developing innovative diagnostic tests and
advanced healthcare information technology solutions that help improve patient
care. Additional company information is available at
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About ChartMaxx

ChartMaxx, a Care360 solution, has historically included capabilities such as:
Electronic Medical Record (EMR) integration, Patient Financial Services (PFS),
Recovery Audit Contractor (RAC), Document Management and Imaging (DMI), among
others. The features and functionality of ChartMaxx ECM allow for better and
quicker patient care decision making, flexible and real-time collaboration and
the ability to define and refine dynamic processes that reach across hospital
systems and departments. For more information, visit

Care360 from Quest Diagnostics
Davette Shorter, Director of Communications and Integrated Marketing

SOURCE Quest Diagnostics

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