Ferguson Heats Up the Customer Experience with Stibo Systems' Technology

   Ferguson Heats Up the Customer Experience with Stibo Systems' Technology

  PR Newswire

  READING, England, February 27, 2013

READING, England, February 27, 2013 /PRNewswire/ --

Largest US Distributor of Plumbing Supplies and Pipe, Valves and Fittings
(PVF) Selects MDM Solution to Help Improve Customer Experience

News

Award winning multidomain master data management (MDM) provider Stibo Systems,
today announced that Ferguson, the largest distributor of plumbing supplies
and valves, pipe and fittings in the US selected Stibo Systems' STEP Master
Data Management (MDM) solution to help improve its multichannel customer
experience. After conducting an in-depth evaluation of leading MDM providers,
Ferguson chose Stibo Systems to support its expansive network, which serves
customers through its 1300 branch locations.

Customer Quote

"Improving the multichannel experience for our customers is Ferguson's number
one goal, and we are committed to providing the latest up-to-date product
information to assist customer buying decisions," said Dave Keltner, Chief
Financial Officer of Ferguson. "Stibo Systems' multidomain MDM platform
supports our long-term commitment to provide world class customer service
resulting in increased shareholder value."

Stibo Systems Quote

"In today's fast paced, multichannel environment, companies are increasingly
driven to improve the customer buying experience," said Andreas Lorenzen,
President for Stibo Systems, US. "We are looking forward to help Ferguson
improve its customer experience by delivering highly accurate product and
service information across a variety of devices."

About Stibo Systems

Stibo Systems gives data direction by providing organizations with a leading
multidomain master data management (MDM) solution. Stibo Systems enables
organizations to better manage enterprise intelligence on a global scale,
improve sales, and quickly adjust to changes in business requirements. Stibo
Systems' STEP technology is a flexible, uniform MDM solution that provides a
single trusted source of operational information for the entire enterprise.
Stibo Systems offers deep industry-specific solutions, engineered, and
supported to meet the strategic information needs of global customers
including: GE, Sears, Siemens, Target, and Thule. Stibo Systems is a
subsidiary of the privately held Stibo A/S group, originally founded in 1794
with corporate headquarters in Aarhus, Denmark. For more information, visit
http://www.stibosystems.co.uk .

About Ferguson

Celebrating its 60th year in business in 2013, Ferguson (
http://www.ferguson.com ) is the largest wholesale distributor of residential
and commercial plumbing supplies and pipe, valves and fittings in the U.S. The
company is also a major distributor of HVAC/R equipment, waterworks and
industrial products and services. Founded in 1953 and headquartered in Newport
News, Va., Ferguson has sales of $8.8 billion and approximately 17,500
associates in almost 1,300 locations. Ferguson and its subsidiaries serve
customers in all 50 states, Puerto Rico, Mexico and the Caribbean. Ferguson is
part of Wolseley plc ( http://www.wolseley.com ), which is listed on the
London Stock Exchange (LSE: WOS) and on the FTSE 100 index of listed
companies.

Contact:Fiona Ashdown Marketing Manager +44(0)118-949-7848
fiona.ashdown@stibo.com