United Airlines Expands Baggage Delivery Service

               United Airlines Expands Baggage Delivery Service

AIRLINE ALSO OFFERS NEW PREMIER ACCESS OPTION

PR Newswire

CHICAGO, Feb. 27, 2013

CHICAGO, Feb. 27, 2013 /PRNewswire/ -- United Airlines has expanded its new
baggage delivery option, enabling customers to skip baggage claim upon arrival
and have their checked bags delivered directly to their final destinations –
within 100 miles of their arrival airports.

Baggage Delivery by BagsVIP is now available to customers departing from any
domestic airport and arriving in 36 cities:

Albuquerque       Houston
                                  Portland
Aspen             Jackson Hole
                                  Reno-Tahoe
Austin            Los Angeles
                                  Salt Lake City
Boston            Miami
                                  San Antonio
Bozeman           Montrose
                                  San Diego
Chicago           New Orleans
                                  San Francisco
Cleveland         New York/Newark
                                  Sarasota
Dallas-Fort Worth Orange County
                                  Seattle
Denver            Orlando
                                  Tampa International
Ft. Lauderdale    Palm Beach
                                  Vail-Eagle County
Fort Myers        Palm Springs
                                  Washington/Dulles
Honolulu       Phoenix
                                  Washington/National
                 

The airline plans to expand the service to more than 190 domestic airports.

"Following positive customer response after our first month, we're pleased to
expand our baggage delivery service to 30 additional cities," said Scott
Wilson, United's vice president of merchandising and eCommerce. "Just in time
for Spring Break, the service is now available for customers flying on 80
percent of United's domestic flights."

Standard rates for bag delivery within a 40-mile radius of the arrival airport
are as follows:

 1 bag    $29.95
 2 bags   $39.95
 3-8 bags $49.95

Delivery is available up to a 100-mile radius for an additional charge that
varies by distance. Delivery pricing is in addition to any standard
checked-bag charges that might otherwise apply.

Customers can order the service online, or by calling 1-877-847-0045.

Premier Access
Separately, United has begun offering Premier Access benefits for customers
interested in speeding their way through the airports.

Customers may now purchase, where available, access to expedited check-in and
security checkpoint lanes along with priority boarding, for prices beginning
at $9 per segment.

United limits the number of customers who may purchase Premier Access benefits
to ensure the benefits are available to the airline's premier-level frequent
flyers and eligible United MileagePlus credit cardmembers including
MileagePlus Explorer and Club Visa cardmembers.

About United
United Airlines and United Express operate an average of 5,472 flights a day
to 381 airports across six continents. In 2012, United and United Express
carried more passenger traffic than any other airline in the world and
operated nearly two million flights carrying 140 million customers. United is
investing in upgrading its onboard products and now offers more flat-bed seats
in its premium cabins and more extra-legroom economy-class seating than any
airline in North America. In 2013, United became the first U.S.-based
international carrier to offer satellite-based Wi-Fi on long-haul overseas
routes. The airline also features DIRECTV® on nearly 200 aircraft, offering
customers more live television access than any other airline in the world.
United operates nearly 700 mainline aircraft and has made large-scale
investments in its fleet. In 2013, United will continue to modernize its fleet
by taking delivery of more than two dozen new Boeing aircraft. The company
expanded its industry-leading global route network in 2012, launching nine new
international and 18 new domestic routes. Business Traveler magazine awarded
United Best Airline for North American Travel for 2012, and readers of Global
Traveler magazine have voted United's MileagePlus program the best frequent
flyer program for nine consecutive years. United is a founding member of Star
Alliance, which provides service to 194 countries via 27 member airlines. More
than 85,000 United employees reside in every U.S. state and in countries
around the world. For more information, visit united.com or follow United on
Twitter and Facebook. The common stock of United's parent, United Continental
Holdings, Inc., is traded on the NYSE under the symbol UAL.

SOURCE United Airlines

Website: http://ir.united.com
Website: http://www.united.com
Contact: United Airlines Worldwide Media Relations, +1-312-997-8640,
media.relations@united.com
 
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