New Quarterly Newsletter to Inform West Penn Power Customers about Key Utility-Related Topics

    New Quarterly Newsletter to Inform West Penn Power Customers about Key
                            Utility-Related Topics

PR Newswire

AKRON, Ohio, Feb. 27, 2013

AKRON, Ohio, Feb. 27, 2013 /PRNewswire/ --West Penn Power, a subsidiary of
FirstEnergy Corp. (NYSE: FE), will launch in March a new quarterly newsletter
to update its Pennsylvania customers on important consumer topics including
tips on electrical safety and energy conservation, as well as news about
energy trends.

The full-color newsletter will accompany residential bills, and its innovative
design will provide more room for detailed articles and news items than
traditional bill inserts. 

"The newsletter is another great platform for us to deliver important seasonal
and Pennsylvania-specific messages to our customers," said Ron Green, vice
president of Customer Service for FirstEnergy. "It's all about keeping our
customers informed, and our quarterly newsletter is the perfect complement to
our new smartphone app, mobile website and Twitter updates."

The inaugural edition will feature stories on how to save money on seasonal
electric bills; a new mobile app for customers with Apple^® iPhone^® and
Android™ phones to view up-to-the-minute account and outage information;
safety tips to avoid downed power lines; and registering for paperless bills.

The newsletter is part of FirstEnergy's ongoing effort to enhance service to
its utility customers. Customers enrolled in electronic billing can visit to view a printable version of each

West Penn Power serves approximately 720,000 customers in 24 Pennsylvania
counties. Follow West Penn Power on Twitter @W_Penn_Power. 

FirstEnergy is a diversified energy company dedicated to safety, reliability,
and operational excellence. Its 10 electric distribution companies form one
of the nation's largest investor-owned electric systems, serving customers in
Maryland, Ohio, Pennsylvania, New Jersey, New York and West Virginia. Its
generation subsidiaries control more than 20,000 megawatts of capacity from a
diversified mix of scrubbed coal, non-emitting nuclear, natural gas, hydro,
pumped-storage hydro and other renewables. Follow FirstEnergy on Twitter

SOURCE FirstEnergy Corp.

Contact: News Media: Todd Meyers, +1-724-838-6650
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