Takes Home the Bronze Stevie® for Customer Service Department of the Year Takes Home the Bronze Stevie® for Customer Service Department of
  the Year

 For the Second Year Running, is Honored for Outstanding Customer
                  Service in the Computer Hardware Category

Business Wire

BOISE, Idaho -- February 27, 2013

Leading computer memory (DRAM) and solid state drive (SSD) online retailer was honored with a Bronze Stevie® Award for Excellence in Customer
Service by the Stevie® Awards Monday night at the 7^th annual Stevie Awards
for Sales & Customer Service gala at the Paris Las VegasHotel and Casino.

The Stevie Awards for Sales & Customer Service are the world’s top sales
awards, contact center awards, and customer service awards. The Stevie Awards
organizes several of the world’s leading business awards shows including the
prestigious American Business Awards^SM and International Business Awards^SM.
More than 1,100 entries from organizations worldwide were submitted to this
year’s competition for consideration in 30 customer service categories,
including Contact Center of the Year, Award for Innovation in Customer
Service, and Customer Service Department of the Year. Following an intensive
review by a judging committee that included many of the world's most respected
executives, entrepreneurs, innovators, and business educators, was
awarded the 2013 Bronze Stevie® Award for its outstanding customer service.

The 2013 award marks the company’s third Stevie Award, having received the
2012 Silver Stevie Award for excellence in customer service and the 2012
Bronze Stevie Award for excellence in computer hardware websites.

“We are delighted and honored that the Stevie Awards have once again
recognized as a leader in customer service,” said Kathy Lansdowne, Senior Manager of Customer Relations. “It is part of our DNA to
cultivate a culture of problem-solving, education, and the willingness to take
the time that is needed to ensure all customers are supported with the right
information, whether they are ordering online, chatting with a representative,
or calling to speak directly with our team. It is an honor and testament to
our outstanding people to win our third Stevie Award, and serves to bolster
our commitment to continued excellence.”

A leading online destination for do-it-yourself memory upgrades,
was founded on the concept of making computer memory upgrades easy for the
everyday consumer and has been providing the knowledge to do so for over 15
years. With helpful online forums, integrated online tools and a friendly
customer service support staff, provides their customers with
solutions for most of their computer needs.

Visit for more information, follow on Twitter at
@CrucialMemory, “LIKE” Crucial at, and
subscribe to videos at

About is a leading online retailer specializing in computer memory (RAM)
upgrades and solid state drives (SSDs), and is an online destination of Micron
Technology, Inc., one of the world's leading manufacturers ofcomputer memory
products. offers more than 250,000 upgrades for nearly every
computer system: home and business, old and new, PC and Mac® computers.
Utilizing a suite of easy-to-use, free online tools, including the Crucial®
System Scanner and the Crucial Memory Advisor™ tools, consumers are able to
quickly assess, select, and purchase compatible memory upgrades to restore
computer performance, improve system reliability and increase productivity.
For more information,

About Micron

Micron Technology, Inc. is one of the world's leading providers of advanced
semiconductor solutions. Through its worldwide operations, Micron manufactures
and markets a full range of DRAM, NAND and NOR flash memory, as well as other
innovative memory technologies, packaging solutions and semiconductor systems
for use in leading-edge computing, consumer, networking, embedded and mobile
products. Micron's common stock is traded on the NASDAQ under the MU symbol.
To learn more about Micron Technology, Inc., visit

About The Stevie Awards

Stevie Awards are conferred in four programs: The American Business Awards,
The International Business Awards, the Stevie Awards for Women in Business,
and the Stevie Awards for Sales & Customer Service. Honoring organizations of
all types and sizes and the people behind them, the Stevies recognize
outstanding performances in the workplace worldwide. Learn more about The
Stevie Awards at

©2013 Micron Technology, Inc. All rights reserved. Information is subject to
change without notice. Crucial and the Crucial logo are trademarks of Micron
Technology, Inc. All other brand or product names are trademarks or registered
trademarks of their respective holders.


The Pollack PR Marketing Group
Will Ostedt/Stefan Pollack
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