Eccentex Teams with Capgemini to Provide Dynamic Case Management Solution
for Energy and Utilities Market
Cloud-Based Platform Designed to Help Energy and Utilities Companies Create
Industry-Specific DCM Applications Five Times Faster than Existing Solutions
on the Market
LOS ANGELES -- February 26, 2013
Eccentex Corporation, a provider of platform-as-a-service (PaaS) applications
for Dynamic Case Management (DCM), today announced a teaming agreement with
Capgemini America, Inc., a global leader in consulting, technology and
outsourcing services, to introduce a Dynamic Case Management (DCM) solution
tailored to the growing energy and utilities market.
Capgemini works with the top 10 utilities worldwide and has teamed with
Eccentex to help energy and utility companies capture, manage and resolve
complex business problems as infrastructure, process and regulatory changes
continue to transform the industry. This collaboration will help companies
address the most significant challenges in the energy and utility space,
including managing risk, compliance and exceptions driven from the
introduction of new technology, like smart meters and smart grids, as well as
the regulatory requirements that come with new offerings.
It is critical for these energy and utility organizations to be able to handle
the increased data flow and turn this data into business intelligence, which
involves a tremendous amount of exception processing and risk mitigation to
ensure customers, grids, pipelines, and other components are maintained and
managed effectively. Capgemini and Eccentex will offer a software solution for
utilities to manage complex exceptions and related processes while reducing
inefficiencies, improving overall system satisfaction, delivering solutions
more quickly and easily, and reducing risk.
Through this agreement, Capgemini clients will be able to seamlessly
incorporate Capgemini technology with the AppBase platform to provide a
customizable solution to best meet individual and unique case management
needs. Eccentex has deployed its AppBase platform to help in the streamlining
of data collection and archives, which in turn reduces the risk of
compromising situations due to incomplete information.
“We are enthusiastic to begin building out our solution to solve the case
management needs of utility customers with such a well-regarded and acclaimed
company as Capgemini,” said Glen Schrank, CEO of Eccentex. “After successful
deployments of DCM management solutions for utility and energy providers in
the past, we believe this collaboration will be another step for streamlining
and improving the way in which cases are handled for the better.”
Eccentex is revolutionizing the way knowledge workers, management and customer
expectations are being met by delivering better results through universal
access to execute tasks when, where and how it’s needed to achieve customer
satisfaction, while maintaining corporate governance and compliance
requirements. A technology innovator with more than 7 years of experience and
several patents, Eccentex provides a globally proven solution and one stop
shop for all things dynamic case management.
Andria Barrera, 408-827-4359
Tim Polakowski, 408-827-4364
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