Kofax Launches Mobile Capture App for Auto Claims

  Kofax Launches Mobile Capture App for Auto Claims

   Policyholders Can Engage with Insurers from the Scene of an Accident to
   Expedite Claims, While Insurers Benefit from Reduced Costs and Improved
                               Customer Service

Business Wire

IRVINE, Calif. -- February 26, 2013

Kofax plc (LSE: KFX), a leading provider of smart process applications for the
business critical First Mile™ of customer interactions, today launched the
Kofax Mobile Capture^TM Auto Claims App. It is the most comprehensive First
Notice of Loss (FNOL) smart process application for auto accident claims that
enables policyholders to use cameras in mobile devices to capture documents
and images at the scene of an accident, and instantly initiate a claim with
their insurer.

The mobile app leverages Kofax’s market leading smart capture software to
provide the highest level of accuracy for data and its context in an automated
manner, thereby accelerating the claims process, reducing costs and
exceptions, and improving customer service. Kofax will be demonstrating the
new app at the Kofax Mobile Insurance Executive Roundtable on February 28 in
Chicago.

Ellen Carney, senior analyst serving eBusiness & Channel Strategy
Professionals at Forrester Research, Inc., wrote in a September 2012 report
titled The Future of Insurance is Mobile that "…Insurers have fewer customer
interactions than many other industries. Mobile delivers content when it’s
most needed in a context that’s most relevant, leading to additional sales and
more loyal customers. Mobility offers insurance companies the opportunity to
increase efficiency, reduce claims costs, and stem premium leakage.”

“The Kofax Mobile Capture Auto Claims App addresses the evolving needs of
insurers and insureds where mobility is most pervasive,” commented Drew Hyatt,
senior vice president of Mobile Applications at Kofax. “Insurers now have a
new channel into the claims management process that offers the highest quality
images, accelerates the process, and reduces manual errors and costs.
Additionally, at a time when a policyholder is nervous, scared and possibly
frustrated, they can rest assured that their insurer is capturing the
information needed to provide them the highest level of service and resolve
their claim rapidly. We are talking with several national auto insurers who
have great interest in these benefits.”

Benefits for Insurers

Kofax Mobile Capture Auto Claims App extends existing claims processes
directly to the customer via their mobile device, enabling them to submit
relevant documents and photos in support of the claim while ensuring that
information is not retained on the mobile device to avoid the risk of
sensitive data being accessed. It also allows the insurer to quickly respond
or request additional documentation related to the claim.

Once information is submitted via the mobile app, the Kofax Mobile Platform™
automatically initiates the claim using data extracted from the documents
captured by the insured. This significantly accelerates the claims process and
ensures that all the information is provided in a timely and accurate manner,
while reducing costs. The platform can also be used by insurers to create
other apps such as mobile quotes.

Benefits for Policyholders

Kofax Mobile Capture Auto Claims App provides a self-service channel for
customers to submit auto accident claims. It allows policyholders using
cameras in mobile devices to capture a driver’s license, license plate, proof
of insurance, accident reports, citations and other pertinent documents from
the scene of the accident, or wherever convenient, to initiate a claim
instantly.

Kofax Mobile Capture for Auto Claims App leverages the Kofax Mobile Capture
Driver’s License solution which delivers best in class performance and
accuracy for driver’s licenses from all 50 states. Users simply take a picture
of the front of the driver’s license, and the Kofax Mobile Platform extracts
all the critical fields, including data contained in the two-dimensional
barcodes on 42 states’ driver’s licenses. Reading barcodes provides added
security, accuracy and speed, and sets a new standard in the mobile capture
industry.

Policyholders are also offered more visibility into the status of their claim
by being able to see the documents required and the stage of the claim from
the app on their mobile device. By having visibility into the status of their
claim, customers make fewer inquiries to their insurer and experience greater
satisfaction.

Insurers interested in seeing a live demo of the Kofax Mobile Capture Auto
Claims App can attend the Kofax Mobile Insurance Executive Roundtable on
February 28 in Chicago or Kofax’s Financial Services Forum at Transform on
March 11 in San Diego. For other sales inquiries, please contact Kofax online
or by phone at +1-949-727-1733.

About Kofax

Kofax plc (LSE: KFX) is a leading provider of innovative smart capture and
process automation software and solutions for the business critical First Mile
of customer interactions. These begin with an organization’s Systems of
Engagement, which generate real time, information intensive communications
from customers, and provide a fluid bridge to their Systems of Record, which
are typically large scale, rigid enterprise applications and repositories not
easily adapted to more contemporary technology. Success in the First Mile can
dramatically improve an organization’s customer experience and greatly reduce
operating costs, thus driving increased competitiveness, growth and
profitability. Kofax software and solutions provide a rapid return on
investment to more than 20,000 customers in banking, insurance, government,
healthcare, business process outsourcing and other markets. Kofax delivers
these through its own sales and service organization, and a global network of
more than 800 authorized partners in more than 75 countries throughout the
Americas, EMEA and Asia Pacific. For more information, visit kofax.com.

© 2013 Kofax, plc. “Kofax” is a registered trademark and “First Mile” and
“Kofax Mobile Capture” are a trademark of Kofax, plc.

Contact:

Media Contact:
Kofax plc
Colleen Edwards
Vice President, Corporate Communications
+1-949-783-1582
colleen.edwards@kofax.com
or
Investor Contact:
MKR Group, Inc.
Charles Messman or Todd Kehrli
+1-323-468-2300
kfx@mkr-group.com