Mobile Workforce Management and Service Optimization Advancing Field Service Organizations in Latin America

 Mobile Workforce Management and Service Optimization Advancing Field Service
                        Organizations in Latin America

Join ClickSoftware at Field Service Latin America to learn how an optimized
and mobile-powered workforce will improve customer service and drive
operational efficiencies

PR Newswire

SÃO PAULO, February 25, 2013

SÃO PAULO, February 25, 2013 /PRNewswire/ --

As service providers in Latin America face increased competition and
regulatory pressures, the need to differentiate based on customer experience
becomes increasingly important. ClickSoftware Technologies Ltd. (NasdaqGS:
CKSW), the leading provider of automatedmobile workforce management and
optimization solutions, invites attendees of Field Service Latin America to
learn how to leverage the convergence of emerging technologies to address
conflicting business goals.

Field service organizations can drive impressive operational results,
including improved customer service and lower operational costs, by combining
the explosion in mobility with optimized scheduling and proactive decision
making (artificial intelligence).

What: Field Service Latin America Innovation Spotlight: Mobility Revolution

When: Tuesday, February 26

Who: Stephen Timms, Vice President of Sales, Americas ClickSoftware

Discussion will include:

  oConsolidation of contextual information automatically and at the right
  oIntegration with Multiple Devices
  oConnectivity & Accessibility
  oMultiple data, but Single Sign-on

"The nature of business is changing, and CIOs recognize the need to shift
focus to business strategy and use infrastructure as building blocks to
support that strategy," said Stephen Timms, VP of Sales, Americas,
ClickSoftware. "As forces including mobile, analytics, cloud and big data come
together, industry leaders must harness these dynamic technologies to drive
real-time decision making and operational excellence."

IDC predicts that IT spending in Latin America will increase 34% in the next
three years. Learn how ClickSoftware can help your business invest smartly and
enable higher ROI on that spending through innovative mobility and scheduling
solutions tailored to meet the needs of Latin American businesses.

About ClickSoftware

ClickSoftware (NasdaqGS: CKSW) is the leading provider of automated mobile
workforce management and service optimization solutions for the enterprise,
both for mobile and in-house resources. As pioneers of the "Service chain
optimization" concept, our solutions provide organizations with end-to-end
visibility and control of the entire service management chain by optimizing
forecasting, planning, shift and task scheduling, mobility and real-time
management of resource and customer communication.

Available via the cloud or on-premise, our products incorporate best business
practices and advanced decision-making algorithms to manage service operations
more efficiently, in a scalable, integrated manner. Our solutions have become
the backbone for many leading organizations worldwide by addressing the
fundamental question of job fulfillment: Who does What, for Whom, With what,
Where and When.

ClickSoftware is the premier choice for delivering superb business performance
to service sector organizations of all sizes. The company is headquartered in
the United States and Israel, with offices across Europe, and Asia Pacific,
and operations in Latin America. For more information, please visit Follow us on Twitter.

ClickSoftware Company Contact:
Kristin Amico
+1-781-272-5903 Ext: 2364

SOURCE ClickSoftware Technologies Ltd
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