ADDING MULTIMEDIA Aetna Launches Smartphone App That Lets Global Customers File Claims on the Go

  ADDING MULTIMEDIA Aetna Launches Smartphone App That Lets Global Customers
  File Claims on the Go

    New mobile technology can ease stress of paperwork when living abroad

Mobile World Congress 2013

Business Wire

HARTFORD, Conn. -- February 25, 2013

Aetna’s international customers living outside the United States now have one
less hassle: They can use their smartphones to handle their health claims
paperwork – no matter where they are.

New Mobile Claim App available to non-U.S.-based members (Photo: Business

New Mobile Claim App available to non-U.S.-based members (Photo: Business

This week, Aetna (NYSE: AET), a leading global diversified health care
benefits company, introduced its Mobile Assistant App that lets its
international customers file their medical claims and receipts right from
their smartphones. Available for both iPhones and Android phones, the app is
easy to use, fast and secure. Members can use the camera on their phones to
take pictures of their documents and, with a click, submit their claims.

“At Aetna, we are harnessing the power of technology to connect our customers
to personal health data so they can manage all aspects of their health, on
their terms, when and where it suits them,” said Sandip Patel, head of Aetna
International. “Our Mobile Assistant App is one more way we are helping our
global customers take charge of their health and health care.”

Currently available to Aetna’s international customers living outside of the
U.S., the Mobile Assistant App will be rolled out to U.S. expatriates later
this year. The app is not available for members covered by health benefit
plans in China, where regulations require original documents to be submitted.

The free Mobile Assistant App can be downloaded from the Apple App Store or
Google Play.

Aetna has been a pioneer in developing mobile technology tools to help its
customers manage their health and health care. The company offers free
provider directory apps that let its international members find nearby doctors
and hospitals in Aetna’s network of more than 70,000 international providers
and more than one million providers in the U.S. Aetna also has apps that can
help its customers understand their symptoms, monitor their exercise and
eating habits, and track their claims.

In December 2012, Aetna was honored with an Asia-EMMA award for the most
innovative use of technology in global mobility by the Forum for Expatriate

About Aetna International

Aetna International is committed to helping create a stronger, healthier
global community by delivering comprehensive health benefits and health
management solutions worldwide. Aetna International's expatriate business is
one of the industry's largest and most prominent international health benefits
providers, supporting more than 500,000 members worldwide. The organization’s
expatriate offerings include medical, dental, vision, life, disability and
emergency assistance. Aetna International’s health management business
collaborates with health care systems, government entities and plan sponsors
around the world to design and build locally applied health management
solutions to improve health, quality and cost outcomes. For more information,

About Aetna

Aetna is one of the nation's leading diversified health care benefits
companies, serving approximately 37.3 million people with information and
resources to help them make better informed decisions about their health care.
Aetna offers a broad range of traditional, voluntary and consumer-directed
health insurance products and related services, including medical, pharmacy,
dental, behavioral health, group life and disability plans, and medical
management capabilities, Medicaid health care management services and health
information technology services. Our customers include employer groups,
individuals, college students, part-time and hourly workers, health plans,
health care providers, governmental units, government-sponsored plans, labor
groups and expatriates. For more information, see

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United States
Marnie Goodman, 860-273-2314
United Kingdom
James Simpson, +44 (0)1372 807189
Mobile: +44 (0)7771 920893
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