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Alaska Airlines Wins On-Time Performance Award Three Years in a Row



     Alaska Airlines Wins On-Time Performance Award Three Years in a Row

PR Newswire

SEATTLE, Feb. 19, 2013

SEATTLE, Feb. 19, 2013 /PRNewswire/ -- FlightStats.com has named Alaska
Airlines the No. 1 on-time major carrier in North America for the third year
in a row. Alaska's average on-time rate for 2012 was 87.26. The average
on-time performance was 79.62 percent among North American carriers.

(Logo: http://photos.prnewswire.com/prnh/20100917/SF67094LOGO)

"This award is a credit to the more than 12,000 Alaska Airlines and Horizon
Air employees who continue to meet our core promise to customers of getting
them to their destination safely and on time," said Ben Minicucci, Alaska
Airlines' chief operating officer and executive vice president. "Winning this
award for the third time is a credit to the caliber of our employees and their
relentless focus on robust operational processes, all while keeping safety and
customer service at the forefront of everything we do."

FlightStats' on-time rate for Alaska Airlines differs from the Department of
Transportation number of 87.52 percent because it relies on more sources for
information.

"Alaska airlines has won the FlightStats On-time Performance Service Award for
three years in a row in the North America Major category," said FlightStats'
President Jeff Kennedy. "It is truly a testament to their ongoing commitment
of providing exceptional service to their customers."

Alaska Airlines operated 160,679 flights in 2012.

About Alaska Airlines

Alaska Airlines, a subsidiary of Alaska Air Group (NYSE: ALK), together with
its partner regional airlines, serves 95 cities through an expansive network
in Alaska, the Lower 48, Hawaii, Canada and Mexico. Alaska Airlines has ranked
"Highest in Customer Satisfaction Among Traditional Network Carriers" in the
J.D. Power and Associates North America Airline Satisfaction Study(SM) for
five consecutive years from 2008 to 2012. For reservations, visit
www.alaskaair.com. For more news and information, visit the Alaska Airlines
Newsroom at www.alaskaair.com/newsroom.

About FlightStats

FlightStats is a leading provider of day-of-travel data services and
applications to the travel industry and traveling public. The company delivers
real-time global flight tracking and airport data services that power many of
the world's most popular travel applications. The company also provides web
and mobile applications to the FlightStats community, helping travelers to
better manage their travel day. FlightStats' data is viewed by millions of
people each month, and the company is constantly evolving to offer the best
worldwide alerting and tracking services to travelers, including the agencies
and developers who serve them. For more information visit www.flightstats.com
or follow us on Twitter @flightstats.

SOURCE Alaska Airlines

Website: http://www.alaskaair.com
Website: http://www.flightstats.com
Contact: Bobbie Egan, Alaska Airlines, +1-206-392-5101
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