UPDATE: GE Healthcare Expands Partnership With ServiceSource to Japan

UPDATE: GE Healthcare Expands Partnership With ServiceSource to Japan 
New Initiative Between GE and ServiceSource Continues Acceleration of
Customer Renewals Across Asia 
SAN FRANCISCO, CA -- (Marketwire) -- 02/19/13 --  ServiceSource(R)
(NASDAQ: SREV), the global leader in recurring revenue management,
today announced that it has expanded its partnership with GE
Healthcare (NYSE: GE) to include Japan. With the new initiative, the
companies now work together in eleven countries in the Asia-Pacific
to optimize the renewal of GE Healthcare business with existing
customers and increase recurring revenues. 
ServiceSource will assemble a specialized sales team to help GE
Healthcare achieve high-performance in renewals and warranties for
their ultrasound equipment installations across Japan. GE Healthcare
Japan, based in Tokyo, delivers a full scope of healthcare equipment
and support across the country. Its ultrasound applications create
new clinical value that is brought to life through breakthrough
LOGIQ(R), Vivid(R) and Voluson(R) product families. 
"Japan is a highly competitive healthcare market, and the unique
insights and disciplined approach to data management from
ServiceSource will help us build stronger customer relationships and
bottom line results," said Katsuya Okano, Head of Services, GE
Healthcare Japan. "We're confident their strategic approach to
recurring service revenues and highly skilled sales professionals
will accelerate our ultrasound renewals performance in Japan." 
With the healthcare industry experiencing significant growth in Asia,
GE Healthcare selected ServiceSource early in 2011 to help it derive
maximum services revenue from this important region. ServiceSource
rapidly implemented a specialized sales team to complement GE's own
professional sales force. The initial engagement supports a broad
range of medical technologies, including monitoring devices, life
support systems, ultrasound, X-ray and sophisticated CT equipment. 
"We've had great success with GE Healthcare in the Asia-Pacific
region and we'll bring the same commitment to our work together in
Japan," said Mike Smerklo, chief executive officer of ServiceSource.
"With the intense competitive pressures in the healthcare field, it's
fitting that a leader like GE 
Healthcare Japan is partnering with
ServiceSource to take a strategic and aggressive approach to
strengthen their customer base and recurring revenue stream." 
About GE Healthcare 
GE Healthcare provides transformational medical technologies and
services that are shaping a new age of patient care. Our broad
expertise in medical imaging and information technologies, medical
diagnostics, patient monitoring systems, drug discovery,
biopharmaceutical manufacturing technologies, performance improvement
and performance solutions services help our customers to deliver
better care to more people around the world at a lower cost. In
addition, we partner with healthcare leaders, striving to leverage
the global policy change necessary to implement a successful shift to
sustainable healthcare systems. 
Our "healthymagination" vision for the future invites the world to
join us on our journey as we continuously develop innovations focused
on reducing costs, increasing access and improving quality around the
world. Headquartered in the United Kingdom, GE Healthcare is a unit
of General Electric Company (NYSE: GE). Worldwide, GE Healthcare
employees are committed to serving healthcare professionals and their
patients in more than 100 countries. For more information about GE
Healthcare, visit our website at www.gehealthcare.com. 
About ServiceSource 
ServiceSource is the global leader in recurring revenue management.
The world's most successful companies rely on us to maximize
subscription, maintenance and support revenue, improve customer
retention and increase business predictability and insight.
ServiceSource delivers results with Renew OnDemand, the world's only
cloud application built specifically to manage and grow recurring
revenue, which can be combined with our industry-leading services. 
With over a decade of experience focused exclusively in growing
recurring revenue, our services and applications are based on proven
best practices and global benchmarks. The company is headquartered in
San Francisco, and has over $8 billion under management for customers
in more than 150 countries and 40 languages. 
ServiceSource, Renew OnDemand and any ServiceSource product or
service names or logos above are trademarks of ServiceSource
International, Inc. All other trademarks used herein belong to their
respective owners. 
For more information on ServiceSource, visit
http://www.servicesource.com. To connect with ServiceSource, visit us
on Twitter, Facebook, LinkedIn and YouTube. 
Forward-Looking Statements
 This press release contains
forward-looking statements, including statements regarding our Renew
OnDemand Cloud platform and application, its capabilities, its
overall benefits to customers, market demand for the offering, and
its ease of integration with other third-party applications that our
customers use. These forward-looking statements are based on the
Company's current assumptions and beliefs, and involve risks and
uncertainties that could cause our results to differ materially from
those expressed or implied in our forward-looking statements. Those
risks and uncertainties include, without limitation, the risk of
material defects or errors in the Company's software offerings; the
ability to integrate Renew OnDemand with other third-party
applications used by our customers; our ability to protect our
intellectual property rights; the risk of claims that our offerings
infringe the intellectual property rights of others; changes in
market conditions that impact our ability to sell the Renew OnDemand
solution and/or generate service revenue on our customers' behalf;
errors in estimates as to the renewal rate improvements and/or
service revenue we can generate for our customers; demand for our
offering that falls short of expectations; our ability to adapt our
solution to changes in the market or new competition; general
political, economic and market conditions and events; and other risks
and uncertainties described more fully in our periodic reports and
registration statements filed with the Securities and Exchange
Commission, which can be obtained online at the Commission's website
at http://www.sec.gov. All forward-looking statements in this press
release are based on information currently available to us, and we
assume no obligation to update these forward-looking statements. 
Media Contact for ServiceSource:
Paula Reinman
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