TOYOTA COMMENTS ON SETTLEMENT WITH 29 STATES, 1 U.S. TERRITORY

     (The following press release from Toyota was received by e-mail and was 
reformatted. The sender verified the statement.) 
TOYOTA RESOLVES U.S. STATE ATTORNEYS GENERAL INQUIRY, COMMITS TO EXTEND AND 
EXPAND “CUSTOMER-FIRST” INITIATIVES 
NEW YORK, NY  February 14, 2013 – Toyota Motor North America announced today 
that it has reached a settlement agreement with the Attorneys General of 29 
states and one U.S. territory to resolve issues related to recalls conducted by 
the company from 2005 to 2010. 
In response, Christopher P. Reynolds, group vice president and general counsel, 
Toyota Motor Sales, U.S.A, and chief legal officer, Toyota Motor North America, 
said: 
“Resolving this inquiry is another step we are taking to turn the page on 
legacy issues from Toyota’s past recalls in a way that benefits our customers.  
Immediately after this inquiry was launched in 2010, Toyota began cooperating 
fully with the Attorneys General and implementing ‘customer-first’ initiatives 
to address their concerns and those of our customers.  Today, we are pleased to 
have reached a cooperative agreement that reflects the commitment of Toyota’s 
37,000 North American team members to put customers first in everything we do.” 
In the agreement, Toyota has committed to take steps to make vehicle 
information more easily accessible to consumers to help them operate their 
vehicles safely and make more informed choices.  Toyota also agreed to continue 
other customer-focused initiatives, including its rapid-response service teams, 
its expanded network of product quality field offices across the U.S., and a 
range of customer care amenities for owners of vehicles subject to certain 
recalls. 
As part of this settlement, which the company announced the TMC Board had 
approved in December 2012, Toyota will pay $29 million, to be divided among the 
states and the territory participating in the agreement. 
MEDIA CONTACT 
Toyota Motor Sales, U.S.A., Inc. Media Line (310) 468-5297 
About Toyota 
Toyota (NYSE:TM) established operations in North America in 1957 and currently 
operates 14 manufacturing plants. There are more than 1,800 Toyota, Lexus and 
Scion dealerships in North America, which sold over 1.8 million vehicles in 
2011. Toyota directly employs more than 37,000 in North America and its 
investment here is currently valued at more than $23 billion, including sales 
and manufacturing operations, research and development, financial services and 
design. Toyota's annual purchasing of parts, materials, goods and services from 
North American suppliers totals nearly $25 billion. Toyota currently produces 
12 vehicles in North America, including the Avalon, Camry, Corolla, Highlander, 
Matrix, RAV4, Sienna, Sequoia, Tacoma, Tundra, Venza and the Lexus RX 350.  For 
more information about Toyota, visit www.toyota.com<http://www.toyota.com/>. 
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