Intergraph® Quality Management System Receives ISO 9001:2008 Recertification
Certificate covers Process, Power & Marine Global Support and Quality
Assurance group and Security, Government & Infrastructure Product Development
and Customer Support
HUNTSVILLE, Ala., Feb. 14, 2013
HUNTSVILLE, Ala., Feb. 14, 2013 /PRNewswire/ --The Intergraph^® Quality
Management System (QMS) has been recertified for ISO 9001:2008 and TickIT
(Issue 5.5) compliance by Lloyd's Register Quality Assurance. The
comprehensive recertification audit, performed every three years, was
successfully completed in 2012 with no non-conformances.
The certificate covers Intergraph Process, Power & Marine's Global Support and
Quality Assurance group and Intergraph Security, Government & Infrastructure's
Product Development and Customer Support. Process, Power & Marine Development
also in 2012 successfully began ISO certification efforts starting with
Information Management and SmartPlant^® Construction.
Intergraph Government Solutions (IGS), a wholly owned subsidiary of Intergraph
that serves the company's U.S. federal customer base, is covered by a separate
ISO 9001:2008 specifies requirements for a quality management system where a
company needs to demonstrate its ability to consistently provide product that
meets customer and applicable statutory and regulatory requirements, and aims
to enhance customer satisfaction through the effective application of the
system, including processes for continual improvement of the system and the
assurance of conformity to customer and applicable statutory and regulatory
requirements. ISO 9001:2008 requirements are generic and applicable to all
organizations, regardless of type, size and product provided.
The Lloyd's Register Quality Assurance audit report stated, "The QMS continues
to be effectively applied throughout Intergraph Corporation. It exhibits a
strong commitment to both quality products and services and continual
improvement by management and the employees working within the system.
"Proper quality objectives have been established and are regularly measured
and reviewed. Customer satisfaction remains at a high level. The QMS is
supported by an effective internal audit process."
"As a global leader in the industries we serve, it is imperative that
Intergraph continuously improve our processes to provide the highest quality
products and services to our customers. By achieving the ISO 9001:2008
standards certification, we ensure that ongoing measurement and improvement
are part of our process, protecting our customers' investment and allowing us
to maintain our high level of customer satisfaction," said Teresa Smith,
senior vice president of the Intergraph SG&I division.
Melanie Eakes, Intergraph Process, Power & Marine division senior vice
president, Global Support and Quality Assurance, said, "The continuous audits
both internal and external have proved to be very relevant and constructive in
helping us with our aim to improve our software and support to our customers.
ISO certification is all about an attitude and commitment toward our
customers. ISO certification is one measure we use in our continuous quality
"As our business and our customer base continue to grow, we feel this is one
measure to show our continuous effort to maintain a high standard of quality
within our solutions."
Charles Evans, Intergraph Process, Power & Marine chief technical officer and
executive vice president, Development, said, "ISO audits and certification for
Development show our commitment to our continuing focus on quality and ongoing
improvement of development processes."
ISO International Standards ensure that products and services are safe,
reliable and of good quality. For business, they are strategic tools that
reduce costs by minimizing waste and errors and increasing productivity. They
help companies to access new markets, level the playing field for developing
countries, and facilitate free and fair global trade.
ISO (International Organization for Standardization) is a global network that
identifies what International Standards are required by business, government
and society, develops them in partnership with the sectors that will put them
to use, adopts them by transparent procedures based on national input and
delivers them to be implemented worldwide. Developed through global consensus,
they help to break down barriers to international trade. For more information
about the ISO standardization system, visit www.iso.org.
Intergraph is the leading global provider of engineering and geospatial
software that enables customers to visualize complex data. Businesses and
governments in more than 60 countries rely on Intergraph's industry-specific
software to organize vast amounts of data to make processes and infrastructure
better, safer and smarter. The company's software and services empower
customers to build and operate more efficient plants and ships, create
intelligent maps, and protect critical infrastructure and millions of people
around the world.
Intergraph operates through two divisions: Process, Power & Marine (PP&M) and
Security, Government & Infrastructure (SG&I). Intergraph PP&M provides
enterprise engineering software for the design, construction, operation and
data management of plants, ships and offshore facilities. Intergraph SG&I
provides geospatially powered solutions, including ERDAS technologies, to the
public safety and security, defense and intelligence, government,
transportation, photogrammetry, and utilities and communications industries.
Intergraph Government Solutions (IGS) is an independent subsidiary for SG&I's
U.S. federal business.
Intergraph is part of Hexagon (Nordic exchange: HEXAB; www.hexagon.com), a
leading global provider of design, measurement, and visualization technologies
that enable customers to design, measure and position objects, and process and
For more information, visit www.intergraph.com.
© 2013 Intergraph Corporation. All rights reserved. Intergraph is part of
Hexagon. Intergraph and the Intergraph logo are registered trademarks of
Intergraph Corporation or its subsidiaries in the United States and in other
countries. Other brands and product names are trademarks of their respective
Contact: Jerry Felts, Communications Manager, PP&M, +1-256-730-3074,
Press spacebar to pause and continue. Press esc to stop.