ITelagen Finalizes Transition as a NextGen Value Added Reseller (VAR)
ITelagen completes transition to Value Added Reseller (VAR) for NextGen
Will expand medical practice clients needing EHR support, hosting and system
JERSEY CITY, N.J., Feb. 14, 2013
JERSEY CITY, N.J., Feb. 14, 2013 /PRNewswire/ -- ITelagen has finalized the
transition to become a Value Added Reseller (VAR) for NextGen Healthcare
Information Systems, LLC., a wholly owned subsidiary of Quality Systems, Inc.
(NASDAQ: QSII) and a leading provider of healthcare information systems and
connectivity solutions. The transition positions ITelagen as the 3^rd largest
reseller of NextGen® solutions. ITelagen's new status as a NextGen Healthcare
VAR expands its East Coast service base from Maine to the British Virgin
Islands, by acquiring 87 additional clients, and enabling a service reach that
covers all parts of the country.
The transition spanned over five months and included a migration of both
Support Only and Hosted/Support clients. "We folded clients into the ITelagen
operation promising service and support that's more secure, HIPAA compliant
and offers a data center with multiple redundant power and data streams,"
David Ulrich, COO of ITelagen, said. With little disruption to the clients
and a high level of customer service, ITelagen successfully retained all
clients during the transition.
"ITelagen exceeded our expectations by providing a seamless migration of our
NextGen Healthcare hosted applications and support services. The technical and
support teams were readily available to answer questions, address concerns and
were flexible to meet our time constraints," says CIO, Ron Schroll, Ph.D of
Healthstat, Inc. in Charlotte, North Carolina.
"Becoming a NextGen Healthcare VAR has transformed the way ITelagen conducts
business and services clients," John O'Keefe, CEO of ITelagen, said. "As an
extension of NextGen Healthcare, ITelagen is truly able to showcase the talent
and experience we have gained and can offer to clients."
As a Value Added Reseller (VAR), ITelagen will resell the solution licenses,
implement the NextGen® Ambulatory EHR solution, and provide day-to-day support
for the users. NextGen Ambulatory EHR is based on more than 20 years of
clinical experience and input from thousands of clinical users. This
revolutionary and powerful system features automated outcomes reporting,
enhanced disease management workflows, and precise content for more than 25
medical specialties. Additionally, ITelagen will support the solution by
providing updates and upgrades as new versions are released, enhancing
functionality of the solution and quality of patient data. The ITelagen data
center functions with 99.999 percent availability, promoting service
optimization and further allowing individuals to customize the NextGen
Ambulatory EHR solution according to specialist workflows and other
"We are able to capture clients by providing a "one-stop shop" for NextGen
Healthcare solutions with services ranging from hosting to daily application
support to licensing," said O'Keefe.
ITelagen is a technology support services company that monitors, manages,
consults, hosts IT infrastructures, and assists with the day-to-day use of
technologies. ITelagen runs on a cloud-based operating system that monitors
the activity of servers 24/7, ensuring the security and maximum performance of
its clients' applications.
The ITelagen data center is hosted at http://www.nac.net/ and boasts SSAE 16
SOC 1 Type II (Formerly known as SAS 70 Type II) certification which requires
strict auditing of control activities to comply with informational security
standards to protect patient data.
About NextGen Healthcare
NextGen Healthcare Information Systems, LLC, a wholly owned subsidiary of
Quality Systems, Inc., provides integrated clinical, financial and
connectivity solutions for ambulatory, inpatient and dental provider
organizations. For more information, please visit www.nextgen.com and
www.qsii.com. Follow NextGen Healthcare on Twitter at www.twitter.com/nextgen,
Facebook at http://www.facebook.com/NextGenHealthcare or LinkedIn at
ITelagen® redefines Healthcare IT for medical practices by providing EHR as
part of an entire back-office solution that includes unlimited onsite & remote
technical support for all of your staff and secure hosting of your patient
data. We are more than just desktop technicians, but a complete technology
team made up of CIO's, engineers, and healthcare EHR experts. With ITelagen,
you can have all the benefits of your very own fully-staffed IT Department,
without the expense of an in-house staff. By combining IT, hosting and
certified EHR experts, ITelagen becomes the single point of contact and
"One-Stop Shop for EHR" for IT and EHR infrastructure, all for a flat monthly
subscription fee. For more information, visit ITelagen on the Web at
www.itelagen.com. Follow ITelagen on Twitter at https://twitter.com/ITELAGEN,
Facebook at http://on.fb.me/11qagVJ, or LinkedIn at http://linkd.in/YU4N8f.
Press spacebar to pause and continue. Press esc to stop.