Unified Communications as-a-Service (UCaaS) Market Worth $7.62 Billion by 2018
DALLAS, February 14, 2013
DALLAS, February 14, 2013 /PRNewswire/ --
MarketsandMarkets recently conducted a study on the " Unified Communications
as-a-S ervice (UCaaS) Market: Advancements, Emerging Applications, Business
Models, Technology Roadmaps, Global Forecasts & Analysis (2013 - 2018) " ,
which analyzed and studied the major market drivers, restraints, and
opportunities in North America, Europe, Asia-Pacific, Latin America and Middle
East & Africa. The study reports that the global Unified Communication
as-a-Service (UCaaS) market is expected to grow from $2.52 billion in 2013 to
$7.62 billion by 2018, at an estimated CAGR of 24.8% from 2013 to 2018.
Telephony is the most used technology for now and will remain so in the coming
few years as well. The global UCaaS Telephony market is expected to grow from
$0.87 billion in 2013 to $2.48 billion by 2018, at an estimated CAGR of 23.3%
from 2013 to 2018.
Browse 104 market data tables and 10 figures spread through 203 pages and
in-depth TOC on " Unified Communications as-a-Service (UCaaS) Market:
Advancements, Emerging Applications, Business Models, Technology Roadmaps,
Global Forecasts & Analysis (2013 - 2018) " .
Early buyers will receive 10% customization on reports.
The global UCaaS market growth is driven by the emergence of video technology
and collaboration solutions, although telephony will be the most used
technology for the years to come. The UCaaS collaboration application market
revenue is expected to grow from $540.74 million in 2013 to $1.75 billion by
2018, at an estimated CAGR of 26.5% from 2013 to 2018. Companies across all
sectors are using UCaaS, cloud based unified communication which integrates
web conferencing, video conferencing, messaging, VoIP and presence over cloud
that helps to decrease front load capital cost as they are offered on a per
seat basis, enabling businesses to scale communications easily and
effectively, thereby reducing travel time and leaner business processes.
Enterprises want to deploy UCaaS on their existing infrastructure. This
results in hybrid UCaaS, which allows many cloud providers to integrate their
services with UCaaS service providers. Companies are shifting from on premise
to cloud based UC, which is largely driving adoption. With enterprise mobility
on the rise, the opportunity for UCaaS can prove a lucrative market for the
The report also provides the competitive landscape of the Unified
Communicationsas-a-Service (UCaaS) Market , providing an in-depth comparative
analysis of the technological and marketing strategies that the key players
are adopting in order to gain an edge over their competitors. Some of the
major players in this market are Avaya, Cisco, Microsoft, Alcatel-Lucent,
PanTerra Networks, Interactive Intelligence, Siemens Enterprise
Communications, Mitel, CSC, and NEC.
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