Randstad Companies Make the 2013 Best of Staffing™ Client and Talent Lists

  Randstad Companies Make the 2013 Best of Staffing™ Client and Talent Lists

Winning service quality scores are more than double industry average,
indicating widening gap between industry leaders and laggards

PR Newswire

BOSTON, Feb. 13, 2013

BOSTON, Feb. 13, 2013 /PRNewswire/ --Randstad US, Professionals announced
today that three of its specialized staffing verticals have individually been
named to Inavero's 2013 Best of Staffing™ lists of award winners. Presented in
partnership with CareerBuilder, the fourth annual Best of Staffing lists
provide the only statistically valid, objective, service quality benchmarks in
the industry and reveal which staffing agencies are delivering exceptional
service to their clients and the permanent and temporary employees for whom
they find jobs. This year's lists highlight a growing divide among the
industry's leaders and laggards, and identifies Randstad US as one of the best
staffing agencies for companies and job candidates to call when they are in
need.

Best of Staffing™ Client                              Best of Staffing™ Talent
List:                     List:
- Randstad Finance & Accounting  - Accountants
                                                      International
- Randstad Human Resources   - Randstad Engineering
- The Mergis                                    - Randstad Finance and
Group             Accounting
                                                      - The Mergis Group

"We are thrilled to have several of our professional businesses recognized by
both Best of Staffing lists again this year," said Dan Foley, President of
Randstad US, Professionals. "These rankings are a true reflection of the
dedication to best-in-class service that our internal employees share, which
allows us to deliver the highest quality experience for customers and
candidates alike."

Less than one percent of all staffing agencies in North America receive the
Best of Staffing award for service excellence. Utilizing the Net Promoter®
methodology, the 2013 Best of Staffing winners achieved satisfaction scores
more than double the industry average. This stark contrast in scores is a
clear indication that the firms who have earned their way onto the 2013 Best
of Staffing lists truly stand out for their service quality. The winning
Randstad verticals received average satisfaction ratings of 9 or 10 out of 10
from 69 percent of their permanent and temporary employees, significantly
higher than the industry's average of 48 percent. They additionally received
satisfaction ratings of 9 or 10 out of 10 from 72 percent of their clients,
significantly higher than the industry's average of 39 percent.

"Few things are more important to companies than the employees you hire," said
Inavero Founder and CEO, Eric Gregg. "The same holds true for candidates on
their quest for employment. Staffing agencies have proven to successfully
connect companies with permanent and temporary employees. Since the end of
the recession, the staffing and recruiting industry has created more jobs than
any other single industry in the country**, yet so many companies and job
candidates don't take advantage of this expertise and resource. Our hope is
that both companies and talent use the Best of Staffing lists as a benchmark
to help select a staffing agency that can either secure the talent or
employment opportunity they need."

®Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix
Systems, Inc., Bain & Company, and Fred Reichheld. Net Promoter Score is
calculated by taking the percentage of respondents who, on a scale of 0 to 10,
rate their likelihood to recommend the staffing agency with a score of 9 or 10
(promoters) and subtracting the percentage who rate the staffing agency a 6 or
lower (detractors).

**Bureau of Labor Statistics

About Randstad
Randstad is a $22.5 billion global provider of HR services and the second
largest staffing organization in the world. From temporary staffing to
permanent placement to inhouse, professionals, search & selection, and HR
Solutions, Randstad holds top positions around the world and has approximately
31,100 corporate employees working from its nearly 4,700 branches and inhouse
locations in 40 countries. Founded in 1960 and headquartered in Diemen, the
Netherlands, Randstad Holding nv is listed on the NYSE Euronext Amsterdam.

Learn more at www.randstad.com.

About Inavero
Inavero administers more staffing agency client and talent satisfaction
surveys than any other firm in the world. Inavero's team reports on
satisfaction surveys from more than 500,000 staffing agency clients and talent
each year and the company serves as the American Staffing Association's
exclusive research partner.

Inavero's Best of Staffing™ is the nation's only award that recognizes
staffing agencies that receive remarkable reviews from their clients and the
people they help find jobs (employed talent). The Best of Staffing winner
lists are a central place that businesses and talent go to find the best
staffing agencies to call when they are in need.

SOURCE Randstad

Website: http://www.randstad.com
Contact: Lesly Cardec, PR Director, +1-954-308-6302,
lesly.cardec@randstadusa.com
 
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