Now Intimate a Motor Claim Through ICICI Lombard's Mobile App

        Now Intimate a Motor Claim Through ICICI Lombard's Mobile App

  PR Newswire

  MUMBAI, February 13, 2013

MUMBAI, February 13, 2013 /PRNewswire/ --

Intimating a claim for your motor insurance policy has now become a lot more
convenient. ICICI Lombard's Motor Insurance mobile app allows customers to
intimate a claim directly through the company's mobile app 'Insure' . The
customer needs to simply download the app on his/her mobile phone or tablet
device, take a picture of the damaged vehicle, communicate his version of the
accident/damage through a voice recording facility within the app and send the
claim intimation from the app itself.

This is the first time in India that any general insurer is offering claim
intimation facility through a mobile app. Secondly, the app allows customers
to locate the nearest network garage, hospital or ICICI Lombard branch through
special geo-tagging software embedded in the app itself -another unique
feature of the 'Insure' app.

The app will be available to customers using smart phones/tablets running on
Google's 'Android' as well as Apple's 'iOS' platform. It has been developed
in-house by the ICICI Lombard IT team in its entirety.

Apart from the claim intimation, the mobile app allows customers the following
benefits:

  *Buy or renew a car insurance policy of ICICI Lombard anytime of the day
    from anywhere.
  *Locate the nearest motor garage, hospital or ICICI Lombard branch from the
    app itself. This facility will enable customers to seek immediate help at
    the accident spot itself thereby saving precious time.
  *Track the status of claim intimated in the past in terms of reimbursement,
    etc.
  *Obtain details of the various insurance policies purchased from ICICI
    Lombard including Motor Insurance, Health insurance online , Home
    insurance as well as International Travel insurance .
  *Connect with the 24-hour call centre of ICICI Lombard 18002666 directly
    from the mobile app.
  *Set reminders for motor vehicle insurance policy renewal.

Commenting on the occasion, Mr. N Eswarnatarajan, Chief - Operations &
Technology, ICICI Lombard General Insurance said, "We are delighted to have
introduced this unique end to end app for our motor insurance customers. This
app will empower our customers to intimate a motor insurance claim anytime and
from anywhere. In addition, they can locate the nearest network garage and
hospital thus getting all necessary help right from their mobile device on an
immediate basis. We are sure that the app will add to our customer service
standards and offer convenience to our large base of customers."

ICICI Lombard is India's largest private sector General Insurance Company as
well as the market leader in the motor insurance segment.

About ICICI Lombard General Insurance Company Ltd.

ICICI Lombard GIC Ltd. is a joint venture between ICICI Bank Limited, India's
second largest bank withconsolidated total assetsof overUSD 91 billion at
March 31, 2012 and Fairfax Financial Holdings Limited, a Canada-based USD 30
billion diversified financial services company engaged in general insurance,
reinsurance, insurance claims management and investment management.

ICICI Lombard GIC Ltd. is the largest private sector general insurance company
in India with a Gross Written Premium (GWP) of Rs. 5,358 crore for the year
ended March 31, 2012. The company issued over 76 lakh policies andsettled
over 44 lakhclaims and has a claim disposal ratio of 99% (percentage of
claims settled against claims reported) as on March 31, 2012.

The company has been conferred the "Golden Peacock Award 2012" for Corporate
Social Responsibility, "Golden Peacock Innovation Award-2010" for Rashtriya
Swasthya Bima Yojana. It also received the "Skoch Financial Inclusion
Award-2011" in the micro finance category. The company has been conferred with
'NASSCOM - CNBC TV18 IT User Award 2010' for Best Technology Implementation in
the Insurance Sector. It has been awarded CNBC Awaaz Consumer Award 2010 for
being the 'most preferred brand' in the General Insurance category. ICICI
Lombard Auto Insurance has been rated highest in customer satisfaction by J.D.
Power Asia Pacific in India among 11 auto insurance providers. It was awarded
Customer and Brand Loyalty award in the 'Insurance Sector - Non-Life' at the
3rd Loyalty awards, 2010 and the 'General Insurance Company of the Year' at
the 11th Asia Insurance Industry Awards.

ICICI Lombard allows instant policy issuance and renewal through its website
http://www.icicilombard.com for all retail online insurance products including
Car Insurance India , Health Insurance, Travel Insurance, Two Wheeler
Insurance and Home Insurance. There are multiple payment options available
including internet banking, credit card, debit card and cash card.

For more details about the company, log on to the website
http://www.icicilombard.com

Primary Media Contact: Sulakshna Mukherjee,
sulakshna.mukherjee@icicilombard.com , 91-99204 04708

Secondary Media Contact: Suheil Merchant, suheil.merchant@icicilombard.com ,
91-96191 85081

Contact: PRN
 
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