Guided by Governor's Vision, Illinois Reforms Criminal Justice System

    Guided by Governor's Vision, Illinois Reforms Criminal Justice System

Public-private partnership and the state's first cloud-based deployment, built
on Microsoft Dynamics CRM Online, deliver low-cost, high-impact solution for
managing offenders and collaborating across state and local boundaries.

PR Newswire

REDMOND, Wash., Feb. 13, 2013

REDMOND, Wash., Feb. 13, 2013 /PRNewswire/ --Today the Illinois Department of
Corrections (DOC) and Microsoft Corp. announced the successful implementation
of the Offender-360 project, a cloud-based criminal justice information system
built on Microsoft Dynamics CRM Online. The solution directly supports
legislation signed by Gov. Pat Quinn that aims to improve Illinois public
safety and criminal justice for the future.


"This cutting-edge technology will give Illinois one of the most advanced
criminal justice information systems in the country," Quinn said. "It will
save Illinois' taxpayers millions of dollars while increasing public safety
throughout the state."

In 2010, the state evaluated its technology landscape for managing its 49,000
inmates and 28,000 parolees with the goal of transforming the Illinois DOC by
improving efficiency, reducing costs and ensuring unwavering corrections
operations. As a result of the evaluation, Illinois charted a course toward
replacing a large 1980s mainframe system and 41 disparate offender management
applications that had become outdated and costly to use and maintain.

After evaluating 20 possible solutions — including an option that would have
cost taxpayers upward of $100 million — Illinois DOC selected Microsoft
Dynamics CRM to manage its statewide criminal justice population as a modern
case management solution that will transform DOC business and extend the
mission of citizen safety. Illinois DOC is undergoing a phased rollout,
anticipating 5,500 users of Offender-360 by the summer of 2013. The solution
centralizes all information and intelligence on offenders to help staff make
more effective and informed decisions regarding placement, rehabilitation and

"The open architecture in Microsoft Dynamics lets us create a solution that
enables analysis to more effectively serve our offender population," said
Steven Matthews, chief information officer, Illinois DOC. "Because of budget
constraints and a shortfall of infrastructure and personnel resources to
support this enterprise-level application, we launched the state's first cloud
initiative. This allows us to cut costs while continuing to achieve the
mission with a security-enhanced solution."

With guidance from Tribridge, 2012 Microsoft Dynamics State and Local
Government Partner of the Year, the Illinois DOC was able to configure,
develop and deploy the robust and flexible architecture of Microsoft Dynamics
CRM Online through trained and certified union members, significantly reducing
the Offender-360 solution cost and deployment timeframe. The use of union
workers helped Illinois avoid hiring contractors, gave union employees
advancement opportunities and drove revenue back to the state by using an
Illinois-based union workforce.

"Illinois is leading the nation in adopting a statewide, cloud-based solution
that will effectively manage the offender population and ultimately better
protect its citizens," said Amir Capriles, general manager, U.S. Public Sector
Dynamics at Microsoft. "Illinois is a leader among its peers, demonstrating
that criminal justice programs across the country can be transformed by
modernizing legacy systems with cloud-based solutions while supporting
necessary security, business processes and legislation."

Faced with fiscal challenges andresource constraints, federal agencies, state
governments, localities and education institutions throughout the U.S. are
looking for alternatives to high-cost legacy systems.The Illinois DOC cited
the Microsoft Dynamics CRM offering as an application platform that can
support modernization initiatives and still achieve impactful, low-cost

Adopting a next-generation enterprise-ready application platform is becoming
increasingly common among criminal justice agencies seeking to transform and
modernize their operations. The County Commissioners Association of
Pennsylvania is following the example of Illinois DOC with a similar
modernization approach on behalf of that state's 67 counties, while INTERPOL
Washington is more effectively investigating fugitives, financial fraud, drug
violations, terrorism and violent crimes.

More information about Illinois DOC can be found at More information on Microsoft corrections
solutions is available at:

Founded in 1975, Microsoft (Nasdaq "MSFT") is the worldwide leader in
software, services and solutions that help people and businesses realize their
full potential.

SOURCE Microsoft Corp.

Contact: Matt Donovan, Merritt Group, (703) 390-1519,
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