JetBlue Airways Introduces Mobile Boarding Passes with Refreshed App

     JetBlue Airways Introduces Mobile Boarding Passes with Refreshed App

-- Customers can now download boarding passes on their smartphones --

-- Newly refreshed 2.0 app offers ability to book using TrueBlue points, and
view flight schedules, terminal maps, and more --

PR Newswire

NEW YORK, Feb. 13, 2013

NEW YORK, Feb. 13, 2013 /PRNewswire/ --JetBlue Airways (Nasdaq: JBLU), the
digitally-minded airline, makes traveling even easier with the introduction of
mobile boarding. Customers in eight of the airline's largest cities can now
download electronic boarding passes onto their cell phones using the newly
re-launched version 2.0 of the JetBlue mobile app and save time and paper at
check-in, security, and during the boarding process.

(Logo: http://photos.prnewswire.com/prnh/20110404/NY76997LOGO)

Mobile Boarding Passes now available for those traveling from:

  oBoston (BOS)
  oFort Lauderdale (FLL)
  oLas Vegas (LAS)
  oLos Angeles (LGB)
  oNew York (JFK)
  oOrlando (MCO)
  oSan Francisco (SFO)
  oSan Juan (SJU)

Customers can now take advantage of mobile boarding by downloading JetBlue's
new 2.0 version of their app onto their iPhone or iPod touch devices and check
in for their flights. Each paperless boarding pass is displayed as an
encrypted two-dimensional barcode along with customer and flight information
that TSA security officers can scan to validate the authenticity of the
boarding pass at the checkpoint. Customers can present the same digital pass
at the gate for streamlined boarding. Those who purchase Even More Speed, the
airline's expedited security offering, will see that reflected prominently on
their mobile device to fly through security at the airport. JetBlue plans to
add this new feature to its Android app in the coming months.

In addition to mobile boarding, JetBlue's newly refreshed 2.0 app includes:

  oThe ability to search for and book flights using TrueBlue points
  oTimetables to view flight schedules
  oMaps to help find your way through many of our terminals
  oUpdated city guides to learn about the hotspots at your destination and
    check the hourly and daily weather forecasts
  oA revamped postcard tool with new customization options and new
    downloadable iPhone wallpapers of JetBlue's iconic tailfin patterns

"As we see an increasing number of travelers wishing to take advantage of
mobile boarding passes, we're pleased to extend our digital offerings to
include this and some other great features for our customers," said JetBlue's
Vice President Customer Connections Michael Stromer. "Mobile boarding is good
for customer convenience, makes us a leaner company, and supports our efforts
to become a greener airline."

The airline with the best customer service in the skies is focused on
constantly improving and refreshing the customer experience. Customer
feedback, including review by a special panel of customers and crewmembers, is
integrated into decision-making around all new product and service offerings.
In early 2012, JetBlue introduced its refreshed digital experience with an
award-winning jetblue.com, jetblue.com/mobile and iPhone and Android apps. In
late 2012, JetBlue called on customers in its ThinkUp! campaign to help design
its latest tablet app, which is currently in development.

JetBlue plans to expand mobile boarding capabilities to additional cities in
its network and on multiple electronic devices throughout 2013. Additional
information about the airline's new digital offerings can be found on
jetblue.com/mobile.

About JetBlue Airways
JetBlue isNew York's Hometown Airline™ with other focus cities
inBoston,Fort Lauderdale,Los Angeles (Long Beach),San JuanandOrlando.
Known for its award-winning service and free inflight entertainment as much as
its low fares JetBlue offers the most legroom in coach of any U.S. airline
(based on average fleet-wide seat pitch) as well as super-spaciousEven More
Spaceseats. JetBlue is also America's first and only airline to offer its own
Customer Bill of Rights, with meaningful and specific compensation for
customers inconvenienced by service disruptions within JetBlue's control.
Visit www.jetblue.com/promisefor details. JetBlue serves 75 cities with 750
daily flights and plans to launch service toCharleston, S.C.,Albuquerque,
New Mexico, andPhiladelphia, Pennsylvaniain 2013, as well asMedellin,
Colombia, subject to receipt of government operating authority. With JetBlue,
all seats are assigned, all fares are one-way, and an overnight stay is never
required. For information call 1-800-538-2583 (TTY/TDD 1-800-336-5530), or
visitwww.jetblue.com.

Reservations
+1 800 JETBLUE (538 2583)
TTY/TDD: +1 800 336-5530
www.jetblue.com

SOURCE JetBlue Airways

Website: http://www.jetblue.com
Contact: JetBlue Corporate Communications, Tel: +1-718-709-3089,
corpcomm@jetblue.com, prensa@jetblue.com