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Air Canada Introduces Lowest Price Guarantee to Assure Customers of Best Available Price On-Line


Air Canada Introduces Lowest Price Guarantee to Assure Customers of Best Available Price On-Line

MONTREAL, Feb. 12, 2013 /CNW Telbec/ - Air Canada is expanding its Lowest Price Guarantee to give customers added assurance they are getting the lowest price available on-line within a 24-hour period when they book flights on Air Canada. The guarantee applies to any destination Air Canada serves for tickets bought in Canada on aircanada.com.

"Air Canada's new Lowest Price Guarantee means customers can be certain they will always get the best price for their Air Canada flight at aircanada.com. With the proliferation of travel websites the market can be confusing, so to make it easy for customers and give them confidence they are getting the lowest price available online we are expanding our existing North American fare guarantee to cover our entire global network. Our promise to our customers is that by going to aircanada.com they are guaranteed of always finding the lowest prices for wherever we fly and if they find the same flight elsewhere in Canada at a lower price within 24 hours we will provide a $50 travel credit plus the price difference," said Ben Smith, Executive Vice President and Chief Commercial Officer at Air Canada.

Here are the highlights of how our Lowest Price Guarantee works.


    --  It is available to all consumers and travel agencies purchasing
        tickets in Canada for Canadian originating flights on Air
        Canada, Air Canada rouge or Air Canada Express flights operated
        by Sky Regional or Jazz Aviation LP through
        aircanada.com
    --  If, within 24 hours of purchase, the customer finds a cheaper
        price for the same flight, itinerary and fare brand on another
        Canadian online travel retailer, then Air Canada will provide a
        travel credit for $50 plus the price difference, which can be
        applied towards future travel. Air Canada's policy of allowing
        customers to cancel any flight and receive a full refund within
        24 hours of booking remains in effect.
    --  Customers and travel agencies who find a lower price can easily
        notify Air Canada on-line and are not required to buy the lower
        fare.
    --  The program covers all travel within Air Canada's network on
        flights marketed and operated by Air Canada, Air Canada rouge
        and Air Canada Express flights. It is available for all
        published retail fares sold in Canada by any Canadian online
        retail distribution channel that is an accredited vendor of Air
        Canada
    --  Travel Agents also have access to the Lowest Price Guarantee
        when booking on Air Canada's travel agency website

For more details please consult www.aircanada.com/guarantee.

About Air Canada

Air Canada is Canada's largest domestic and international airline serving more 
than 175 destinations on five continents.  Canada's flag carrier is the 15th 
largest commercial airline in the world and in 2012 served close to 35 million 
customers.  Air Canada provides scheduled passenger service directly to 59 
Canadian cities, 55 destinations in the United States and 64 cities in 
Europe, the Middle East, Asia, Australia, the Caribbean, Mexico and South 
America. Air Canada is a founding member of Star Alliance, the world's most 
comprehensive air transportation network serving 1,329 destinations in 194 
countries.  Air Canada customers can collect Aeroplan miles for future 
rewards through Canada's leading loyalty program, and Top Tier members enjoy 
reciprocal frequent flyer benefits including lounge and priority services.

Air Canada is the only international network carrier in North America to 
receive a Four-Star ranking according to independent U.K. research firm 
Skytrax. In 2012, Air Canada was ranked for a third consecutive year "Best 
International Airline in North America" in a worldwide survey of more than 18 
million airline passengers conducted by Skytrax.  According to the 2012 
Canadian Business Travel Survey conducted by Ipsos Reid, Air Canada was the 
preferred airline for more than 79 percent of frequent business travellers in 
Canada.  In 2012, readers of Global Traveler magazine voted Air Canada "Best 
Airline in North America," the readers of Business Traveler voted Air Canada 
"Best North American Airline for International Travel" and "Best In-Flight 
Services in North America," and the readers of Premier Traveler voted Air 
Canada "Best North American Airline for Business Class Service," "Best North 
American Airline for International Travel" and "Best Flight Attendants in 
North America." For more information on Air Canada visit aircanada.com and 
follow @AirCanada on Twitter and Facebook.

Isabelle Arthur (Montréal)  514 422-5788 Peter Fitzpatrick 
(Toronto)  416 263-5576 Angela Mah (Vancouver)  604 270-5741

Internet :  aircanada.com

SOURCE: AIR CANADA

To view this news release in HTML formatting, please use the following URL: 
http://www.newswire.ca/en/releases/archive/February2013/12/c4759.html

CO: AIR CANADA - CORPORATE - FINANCE
ST: Quebec
NI: AIR LEI ADV 

-0- Feb/12/2013 15:11 GMT

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