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NASSCOM SEES FY14 INDIA IT-BPM EXPORTS TO GROW AT 12%-14%

     (The following and attached press release from NASSCOM was received by 
e-mail. The sender verified the statement.) 
Positive Outlook for IT-BPM industry in FY 2014
Exports to grow by 12-14%; Domestic market - 13-15%; Industry to add revenues 
of USD 12-15 billion in FY2014
*   New business models, emerging technologies and markets driving growth 
Mumbai, February 12, 2013: Changing business models, emergence of new 
technologies, buyer segments and solutions for emerging markets will help India 
retain its position as the global sourcing leader and an emerging trustworthy 
innovation hub. This and many other trends were revealed at the NASSCOM 
Strategic Review 2013 press conference today at Grand Hyatt, Mumbai. The press 
conference was addressed by Mr. N. Chandrasekaran, Chairman, NASSCOM, Mr. 
Krishnakumar Natarajan, Vice Chairman, NASSCOM and Mr. Som Mittal, President, 
NASSCOM, before the commencement of the annual India Leadership Forum.
[Description: Way Forward - FY2014  
* Industry exports expected to reach USD 84-87 bn - growth rate of 12-14 per 
cent  
* Domestic revenues to grow by 13-15 per cent and reach INR 1180-1200 bn        
* SMAC (Social media, Mobility, Analytics, and Cloud) technologies to fuel 
growth 
* Future of industry -- a complete blend of services, products, solutions and 
platforms    Review - FY2012-13  
* Industry exports reach USD 75.8 bn - growth of 10.2 per cent; constant 
currency - 10.9 percent  
* Industry's domestic revenues clock INR 1047 bn - growth of 14.1 per cent  
* Industry adds 188,000 jobs  - direct employment - 3 million  
* IT Services - USD 50 billion sector, BPM - USD 20 billion sector, Engineering 
crossed USD 10 billion, Indian software products - USD 2 bn]
Increase in global technology spending and opportunities created through 
adoption of disruptive technologies are expected to propel growth in FY2014. 
NASSCOM expects the industry to clock export revenues of USD 84-87 bn 
maintaining a growth rate of 12-14 per cent. Domestic revenues will also grow 
at a rate of 13-15 per cent and are expected to reach INR 1180-1200 bn. 
N. Chandrasekaran, Chairman, NASSCOM, said, "The Indian IT-BPM industry 
has demonstrated resilience and agility in the past year. Technology has today 
become an integral enabler for growth across all sectors and the industry is 
continuously evolving and innovating to emerge as a strategic partner to its 
customers. He further added that, "The thrust is IP led solutions served over 
multiple platforms that has the customer at the centre of every module, and is 
transformative in nature". 
Some of the key growth drivers that are expected to open new opportunities 
for the industry are smart computing, 'anything'-as-a-service, technology 
enablement in emerging verticals and the SMB market. "Technology can also play 
a critical role in enabling transformation in India and add to India's GDP. The 
domestic market in India is maturing, it was the fastest growing market in the 
year and NASSCOM will look to partner with the government in enhancing 
technology adoption in the country", said Mr. Som Mittal, President, NASSCOM. 
India is the only country that offers the depth and breadth of offerings 
across different segment of this industry - IT Services, BPM, Engineering & 
R&D, Internet & Mobility and Software Products. IT Services is a USD 50 billion 
sector, BPM is a USD 20 billion sector, Engineering crossed USD 10 billion and 
Software products, Internet & Mobility are emerging opportunities. Today, 
existing and new companies are expanding their offerings to build India as the 
hub for analytics, mobility, cloud, social collaboration and emerging verticals 
like healthcare and medical devices. 
Krishnakumar Natarajan, Vice Chairman, NASSCOM said "The rapid adoption of 
Internet and mobile is creating enormous opportunities for entrepreneurship in 
the country. A growing ecosystem of early stage funding, incubation and peer 
learning is creating innovative start-ups building technology solutions and 
products for India and the global market. Initiatives like creating a strong 
and robust ecosystem for start-ups, innovation clusters and centres of 
excellence (CoEs) will encourage entrepreneurship and build the next generation 
of Global companies from India". 
FY2013 - Review
Despite challenges in the global market, Indian IT-BPM industry sustained its 
growth trajectory and is expected to clock export revenues of USD 75.8 bn with 
a Y-o-Y growth rate of 10.2 per cent. Domestic market also witnessed Y-o-Y 
growth rate of 14.1 per cent taking the domestic revenues to INR 1,047 bn. The 
Indian IT-BPM sector continues to be one of the largest employers in the 
country directly employing nearly 3 million professionals, adding over 180,000 
employees. FY2013 can be characterized as the year of rapid transition and 
transformation leading the industry into expanding into newer verticals and 
geographies, attracting new customer segments, and transforming from technology 
partners to strategic business partners. 
Europe despite the economic crisis, demonstrated higher acceptance of 
global sourcing with markets such as Germany or France increasing outsourcing 
as a way to keep their costs under control and gain greater flexibility in 
light of the increasingly volatile markets in the euro zone and beyond. At the 
same time, the industry explored increasing opportunities in Asia, Africa and 
Latin America. Customer centricity was the key focus as the industry expanded 
its global delivery model accounting for 580 global centres across 75 countries. 
Conclusion
While the first USD 100 billion landmark can be attributed to the cost and 
quality advantage, the next USD 100 billion will be a combination of 
higher-value services and increasing non-linear growth. To sustain this growth, 
Indian IT-BPM industry is focusing on greater efficiencies, verticalized 
structures, geographical presence, IP based solutions, domain and increased 
collaboration across all stakeholders. 
About NASSCOM
NASSCOM(r) is the premier trade body and the chamber of commerce of the IT-BPM 
industry in India. NASSCOM is a global trade body with more than 1400 members, 
which include both Indian and multinational companies that have a presence in 
India. NASSCOM's member and associate member companies are broadly in the 
business of software development, software services, software products, 
consulting services, BPM, e-commerce and web services, engineering services and 
animation and gaming. NASSCOM's membership base constitutes over 95% of the 
industry revenues in India and employs about 3 million professionals. 
For further information please contact:
Kavita Doshi
NASSCOM
+ 91 11 23010199
kavita@nasscom.in<mailto:kavita@nasscom.in> 
Nitin Shukla | Aprajita Saxena | MM Kariappa
NASSCOM India Press Office - Genesis Burson-Marsteller
+91 9873985197 | +91 7838348339 | +91 858 780 0635  
nitin.shukla@bm.com<mailto:nitin.shukla@bm.com> | 
aprajita.saxena@bm.com<mailto:aprajita.saxena@bm.com> | 
mm.kariappa@bm.com<mailto:mm.kariappa@bm.com> 
Warm regards, 
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MM Kariappa 
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