Ferguson Heats Up the Customer Experience with Stibo Systems’ Technology

  Ferguson Heats Up the Customer Experience with Stibo Systems’ Technology

  Largest US Distributor of Plumbing Supplies and Pipe, Valves and Fittings
       (PVF) Selects MDM Solution to Help Improve Customer Experience.

Business Wire

ATLANTA -- February 12, 2013

Award winning multidomain master data management (MDM) provider Stibo Systems,
today announced that Ferguson, the largest distributor of plumbing supplies
and pipe, valves and fittings in the US selected Stibo Systems’ STEP Master
Data Management (MDM) solution to help improve its multichannel customer
experience. After conducting an in-depth evaluation of leading MDM providers,
Ferguson chose Stibo Systems to support its expansive network, which serves
customers through its 1300 branch locations.

Customer Quote

“Improving the multichannel experience for our customers is Ferguson’s number
one goal, and we are committed to providing the latest up-to-date product
information to assist customer buying decisions,” said Dave Keltner, Chief
Financial Officer of Ferguson. “Stibo Systems’ multidomain MDM platform
supports our long-term commitment to provide world class customer service
resulting in increased shareholder value.”

Stibo Systems Quote

“In today’s fast paced, multichannel environment, companies are increasingly
driven to improve the customer buying experience," said Andreas Lorenzen,
President for Stibo Systems. “We look forward to helping Ferguson improve its
customer experience by delivering highly accurate product and service
information across a variety of devices.”

About Stibo Systems

Stibo Systems gives data direction by providing organizations with a leading
multidomain master data management (MDM) solution. Stibo Systems enables
organizations to better manage enterprise intelligence on a global scale,
improve sales, and quickly adjust to changes in business requirements. Stibo
Systems’ STEP technology is a flexible, uniform MDM solution that provides a
single trusted source of operational information for the entire enterprise.
Stibo Systems offers deep industry-specific solutions, engineered, and
supported to meet the strategic information needs of global customers
including: GE, Sears, Siemens, Target, and Thule. Stibo Systems is a
subsidiary of the privately held Stibo A/S group, originally founded in 1794
with corporate headquarters in Aarhus, Denmark. For more information,
visitwww.stibosystems.com.

About Ferguson

Celebrating its 60th year in business in 2013, Ferguson (www.ferguson.com) is
the largest wholesale distributor of residential and commercial plumbing
supplies and pipe, valves and fittings in the U.S. The company is also a major
distributor of HVAC/R equipment, waterworks and industrial products and
services. Founded in 1953 and headquartered in Newport News, Va., Ferguson has
sales of $8.8 billion and approximately 17,500 associates in almost 1,300
locations. Ferguson and its subsidiaries serve customers in all 50 states,
Puerto Rico, Mexico and the Caribbean. Ferguson is part of Wolseley plc
(www.wolseley.com), which is listed on the London Stock Exchange (LSE: WOS)
and on the FTSE 100 index of listed companies.

Contact:

For Stibo Systems
McCoin & Smith Communications Inc.
Chris McCoin, 508-429-5988
chris@mccoinsmith.com
or
Richard Smith, 978-433-3304
rick@mccoinsmith.com
 
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