Rochester City School District Saves Millions of Dollars in Software
Maintenance Costs with Rimini Street
School District Retains Jobs and Funds New Strategic Projects with Savings
from Third-Party Support for its Oracle PeopleSoft System
LAS VEGAS -- February 12, 2013
Rimini Street, Inc., the leading third-party maintenance and support provider
for enterprise software, including SAP AG (NYSE:SAP) software and Oracle
Corporation’s (NASDAQ:ORCL) Siebel, PeopleSoft, JD Edwards, E-Business Suite,
Oracle Database and Hyperion software, today announced that Rochester City
School District based in Rochester, New York, is saving a projected $6 million
in cumulative support costs over 10 years while leveraging Rimini Street
Support for PeopleSoft. Since switching annual support from Oracle to Rimini
Street in 2011, the District has also benefitted from improved, more
responsive service for its PeopleSoft applications. Rochester City School
District, like more than 50 other public sector organizations, made the switch
to Rimini Street to reduce total support costs by up to 90 percent, enabling
them to meet mandated budget cuts and reallocate resources towards protecting
fundamental programs and funding strategic initiatives.
Fiscal Uncertainty Remains a Challenge for Public Sector in 2013
Fiscal uncertainties at the U.S. federal, state and local levels continue to
have a major influence on public sector organizations. The effects of repeated
budget crises and lingering questions about longer-term solutions to current
fiscal imbalances make it difficult for public sector organizations to
successfully navigate today’s challenging economic conditions.
Rimini Street helps public sector organizations address these current and
potential future budget challenges by replacing annual support from the
software vendor with a more responsive, concierge-level support program that
delivers savings of 50 percent in annual support fees, and also drives
significant reductions in related support and maintenance costs with savings
of up to 90 percent in total overall support costs.Rimini Street enables cost
reductions beyond the 50 percent savings in annual support fees by allowing
clients to run their current software releases without any required upgrades
for at least 10 years and providing support for customizations,
interoperability, performance and interfaces at no additional fee.
Additionally, Rimini Street provides clients with a 24X7X365 premium-level
service model with an assigned Primary Support Engineer (PSE) that eliminates
the need for extra maintenance resources and headcount associated with
inefficient, burdensome vendor support processes and policies.
These additional cost reductions drive total maintenance cost savings of 15x
their current annual support fees over a decade for a typical organization
switching to Rimini Street Support. For example, an organization paying the
software vendor $1 million annually in support fees would realize overall
savings of $1.5 million per year or $15 million in total maintenance cost
savings over 10 years with Rimini Street. This dramatic reduction in total
maintenance costs realized by switching to Rimini Street provides immediate
budget relief, allowing public sector organizations to use the savings to
retain jobs and continue to fund vital services that benefit the public.
Rimini Street Helps Rochester City School District Save Jobs and Implement Key
Rochester City School District provides education services for nearly 32,000
students ranging from pre-Kindergarten through grade 12, including 10,000
adults in its community. As with many urban school districts around the
country, the District has faced budget deficits that required cuts to
fundamental educational services nearly every year.
Led by chief technology officer Annmarie Lehner, Rochester City School
District moved from vendor support to Rimini Street after determining that
their existing Oracle PeopleSoft system was mature and stable and able to run
mission-critical operations for a decade or longer. Furthermore, after having
recently upgraded to PeopleSoft 8.9 and 9.1 releases, Lehner concluded that
Oracle’s expensive maintenance costs were not justified by the level of
service and support they were receiving or the value being delivered in
“The move to third-party support of our PeopleSoft apps was not a decision we
made lightly,” said Lehner. “However, we were facing an extremely challenging
fiscal period and we knew that our current support model was not sustainable.
In evaluating Rimini Street’s customer base, we received very favorable
assessments of Rimini Street’s service and support and we felt confident in
our decision. I would strongly urge any public sector CIO who is evaluating
their organization’s enterprise software strategy to proactively consider the
responsive service and substantial cost savings of third-party support.”
As a result, Rochester City School District has been able to redirect budget
savings to several strategic IT initiatives that benefit its teachers and
staff and help to enhance student progress and school performance overall. In
2011, Lehner’s team rolled out new functionality for its PeopleSoft system,
including the ePerformance module. Additionally, the District recently
licensed Oracle Business Intelligence Enterprise Edition (OBIEE) in order to
implement a centralized reporting system across the District. The new platform
is in the process of being rolled out to every principal, teacher and building
administrator in the district.
More Than 50 Public Sector Organizations Cut Maintenance Costs with
Premium-Level Support from Rimini Street
550+ organizations, including more than 50 public sector organizations, have
switched to Rimini Street Support to maximize the return on their software
investments. These organizations include federal institutions, state, county
and city governments, health and educational institutions, non-profit
organizations, public utilities and other public sector entities, such as
Abilene Independent School District; Birdville Independent School District;
Brazoria County, Texas; City of Eugene, Ore.; City of Flint, Mich.; City Of
Louisville, Ky.; City of Ontario, Calif.; City of Santa Monica, Calif.;
Cowlitz County, Wash.; Detroit City Public Schools; Douglas County, Wis.;
Frederick County Government; Hillsborough County Sheriff's Office; Kansas City
Missouri School District; Laramie County School District 1; Lucas County,
Ohio; Michigan Education Special Services Association (MESSA); National FFA
(Future Farmers of America) Organization; Oakland County, Mich.; Pittsburgh
Public School District; Shawnee Mission Schools and Spokane County.
“The public sector continues to face significant budgetary hurdles to
providing much-needed services for our communities, and Rimini Street is
committed to partnering with these organizations to help them save up to 90
percent in total support costs over a decade and gain award-winning,
premium-level services,” said Seth Ravin, Rimini Street CEO. “We are proud to
be a trusted partner to Rochester City School District in their tireless
efforts to provide high-quality education to their communities, and we will
continue to dedicate ourselves to providing all of our clients with the most
value-driven, ultra-responsive enterprise software support option in the
About Rimini Street, Inc.
Rimini Street is the leading third-party provider of enterprise software
support services. The company is redefining enterprise support services with
an innovative, award-winning program that enables Oracle and SAP licensees to
save up to 90 percent on total support costs over a decade, including saving
50 percent on annual support fees. Clients can remain on their current
software release without any required upgrades or migrations for at least 10
years. Hundreds of global, Fortune 500, midmarket, and public sector
organizations from virtually all industries have selected Rimini Street as
their trusted, independent support provider. To learn more, please
visitwww.riministreet.comor call within the USA 888-870-9692 or
internationally +1 702-839-9671.
Rimini Street and the Rimini Street logo are trademarks of Rimini Street, Inc.
All other company and product names may be trademarks of their respective
owners. Copyright © 2013. All rights reserved.
Rimini Street, Inc.
Alma Park, +1-323-229-7282
Press spacebar to pause and continue. Press esc to stop.