Ricoh Launches Industry-First Centralized Critical Communications Software and Services Portfolio

Ricoh Launches Industry-First Centralized Critical Communications Software and 
Services Portfolio 
New Suite Enables Small and Medium-Sized Print Service Providers to
Cost-Effectively Leverage the High Integrity and Compliance-Driven
Solutions That Power Transactional Shops 
LUCERNE, SWITZERLAND -- (Marketwire) -- 02/11/13 --  Hunkeler
Innovationdays -- Ricoh, a leading provider of digital output
solutions, today announced at Hunkeler Innovationdays the launch of
its Critical Communications software and services portfolio. For the
growing number of print jobs subject to regulation, where every
element must be perfect, and output must be tracked and reported,
Ricoh's solutions will offer print service providers a wealth of
applications and tools to help increase operational integrity and
more quickly deliver compliance-driven output. 
Shown for the first time at Hunkeler Innovationdays in Lucerne,
Switzerland from February 11-15, 2013, the track and trace
capabilities of this industry-first suite will empower small to
mid-sized printers with one streamlined package to bring the
functionality of piece-level workflow into their operations --
something that has never been offered before via one centralized
Initially leveraging the native PDF capabilities of Ricoh
ProcessDirector Express, the Critical Communications portfolio will
offer precise tracking capabilities that will allow printers to
easily pinpoint errors in jobs, jobs requiring manual intervention,
or documents that need to be reprinted due to downstream finishing
issues. As regulations continue to tighten, the Critical
Communications portfolio will ease the pain felt by printers by
providing solutions that were originally only available to large
transactional printers. 
"Print providers are looking to expand their businesses and take on
more work from their customers but they may not have the necessary
tools to meet compliance and print integrity requirements of such
jobs as federal regulation letters, explanation of health benefits,
or lottery tickets," said Theresa Lang, vice president, solutions and
services, Ricoh. "They are all feeling the pressure to deliver
perfect critical output and today there is simply not a proven,
cost-effective solution available to help them. This new addition t
the Ricoh portfolio will empower customers with the tools needed to
address the ever-evolving requirements of critical output. 
"Europe remains at the forefront of advanced personal communications
technology and solutions, having pioneered the TransPromo concept.
Ricoh's Critical Communications solutions will enable our clients to
improve still further the performance and productivity of their
critical print output." 
The first module to be shown is Track and Trace, a feature of
DocEnhancer, which provides printers with a way to barcode and scan
every printed piece, and create a report showing that every piece was
produced correctly, while also allowing printers to control every
other part of the entire production print process. Track and Trace is
the first of a broad range of many new solutions that will comprise
the modular Critical Communications portfolio -- all designed to help
small and medium-sized printers integrate existing processes and
begin transforming output processes to fit the shifting demand of
their customers. 
For more information about Ricoh at Hunkeler Innovationdays, please
visit For more information about Ricoh
ProcessDirector Express, please visit 
|About Ricoh| 
Ricoh is a global technology company specializing in office imaging
equipment, production print solutions, document management systems
and IT services. Headquartered in Tokyo, Ricoh Group operates in more
than 200 countries and regions. In the financial year ending March
2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx.
23 billion USD). 
The majority of the company's revenue comes from products, solutions
and services that improve the interaction between people and
information. Ricoh also produces award-winning digital cameras and
specialized industrial products. It is known for the quality of its
technology, the exceptional standard of its customer service and
sustainability initiatives. 
Under its corporate tagline, imagine. change. Ricoh helps companies
transform the way they work and harness the collective imagination of
their employees. 
For further information, please visit 
Media Contact:
Tracey Sheehy
Breakaway Communications
Tel: (212) 616-6003
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