(The following is a reformatted version of a press release
issued by Long Island Power Authority and obtained at
For Immediate Release: February 7, 2013
National Grid Prepares LIPA System for Impact of Projected
Nor’easter/Blizzard on Utility Customers
Utility taking advance steps to respond to outages caused by
heavy winds and snow
Uniondale, NY --National Grid is taking advance steps to prepare
LIPA’s system for an incoming nor’easter/blizzard which is
predicted to bring heavy rain, snow, localized flooding and
damaging winds to Long Island, with gusts potentially reaching
60 mph. Weather forecasts are predicting this will be one of the
strongest winter storms to hit our area this year. The storm is
expected to hit New York and the Long Island area in full force
mid-afternoon Friday and continue well into Saturday.
The storm has the potential to cause electrical outages for over
100,000 customers in Long Island. In anticipation of these
outages, National Grid is taking numerous advance steps to
prepare the system for the predicted weather and to position the
company for an efficient and timely restoration effort.
Specific activities include:
Securing hundreds of extra line crews, tree trimmers, and
support personnel to support the more than 500 lineman and 150
tree trimmers on site and ready to restore power
Confirming logistics for housing electric restoration crews from
outside the area at lodging sites on Long Island
Preparing all restoration equipment and inventories and pre-stocking strategic locations across the Island with wires,
transformers, and additional restoration equipment
Notifying all internal personnel of the impending weather to set
expectations of working extended shifts
Adding Call Center personnel and arranging schedules to allow
Proactively reaching out to critical care and special needs
customers and facilities
Contacting local municipalities to convey plans for coordinated
tree and debris removal activities
Coordinating efforts with town, state, New York City, county and
local emergency management organizations
Conducting daily calls with elected officials and local
municipality leaders to convey information and establish open
lines of communication
National Grid is closely monitoring the storm’s progress on an
around-the-clock basis and will continue to outreach via phone
calls, media alerts, email blasts, press conferences and public
service announcements via local radio stations. Additional storm
information will be available on LIPA’s web site at
Customers can report power outages to National Grid through the
Long Island Power Authority’s (LIPA) hotline: 1-800-490-0075 or
at 631-755-6900 or by visiting their Storm Central website at
www.lipower.org/stormcenter from a computer or mobile device. To
report via text messaging, text OUT to myLIPA (695472) - pre-registration is required. By reporting an outage and providing a
contact phone number, customers can receive timely information
regarding the status of the outage and estimated restoration
In the event of outages resulting from the storm, power will be
restored to all customers affected as quickly and safely as
possible. Given the projected severity of the storm, it is
expected that most service will be restored within 24 hours, but
some outages could extend beyond that time period. As such, we
continue to urge customers to make appropriate preparations.
As the storm approaches, customers should take the following
steps to prepare:
Make sure you have a working, battery powered radio or TV and a
good supply of fresh replacement batteries. Have flashlights
available for all family members.
If an electric pump supplies your water, fill spare food-grade
containers with water for cooking and washing in anticipation of
a possible power interruption.
Make sure all motor driven equipment, such as garage door
openers, can be operated manually.
When using a portable generator, make sure all LIPA-powered
equipment is disconnected. This will avoid severe hazards when
reconnecting the power to your home or business.
Have a first aid kit at home and check its contents to make sure
they are complete and up to date. If you have family members
with special medical needs, such as insulin or other
prescription drugs, check to make sure you have an adequate
Do not use charcoal to cook indoors: deadly carbon monoxide gas
can accumulate in your home.
If you have an elderly neighbor, be a Good Samaritan and check
on his or her status. Even a quick telephone call during a storm
can provide much appreciated assurance that help is nearby if
Additional storm safety and preparedness tips and an
informational video and guidance are available on the Long
Island Power Authority’s (LIPA) Storm Central website at
National Grid would also like to remind customers to be alert.
Please drive carefully and exercise caution when driving near
any of the repair crews working to restore power. If you see any
downed wire, assume it is live and do not go near it. Report it
immediately to 1-800- 490-0075 or at 631-755-6900.
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