FirstEnergy Utilities in Pennsylvania Prepare for Nor'easter
Crews Mobilized to Respond to Potential Outages from Heavy, Widespread Snow
AKRON, Ohio, Feb. 7, 2013
AKRON, Ohio, Feb. 7, 2013 /PRNewswire/ --FirstEnergy Corp. (NYSE: FE)
utilities Penelec, West Penn Power and Met-Ed are preparing to respond to
potential outages that may result from a significant nor'easter forecast to
affect Pennsylvania over the next several days. Beginning tomorrow and into
the weekend, the storm is expected to produce up to a foot of heavy, wet snow
across portions of northeast Pennsylvania.
Additional FirstEnergy resources from Ohio, West Virginia, Maryland and other
parts of Pennsylvania are mobilizing to assist with the restoration process
should the storm impact customers' service. More than 100 utility crews and
additional support personnel from FirstEnergy's Ohio Edison, The Illuminating
Company, Mon Power, Potomac Edison and Penn Power utilities are expected to
arrive today and will be ready to begin restoration work when the storm hits.
"We have been monitoring this weather system since early this week and have
been preparing to minimize the impact the severe weather could have on our
customers," said Doug Elliott, president of FirstEnergy's Pennsylvania
Operations. "Proactive mobilization of additional linemen, vehicles and
supplies from other FirstEnergy utilities will help speed the restoration
process if the snow and winds damage our equipment and cause service
interruptions. In addition, we continue to work to secure commitments from
outside contractor crews and through mutual assistance groups for additional
resources to deploy as needed."
Severe winter weather can bring down power lines, and customers should
immediately report downed wires to their electric company, local police or
fire department. Customers should never go near a downed power line, even if
they think it is no longer carrying electricity.
FirstEnergy customer call centers are fully staffed. Customers who are
without power are encouraged to call 1-888-LIGHTSS (1-888-544-4877) to report
their outage or click the "Report Outage" link on www.firstenergycorp.com via
a mobile device.
Customers are encouraged to prepare for the possibility of outages caused by
oKeep a flashlight and extra batteries handy. Use care when burning
candles; open flames are a fire hazard.
oGather extra blankets or a sleeping bag for each person. Do not use gas
stoves, kerosene heaters or other open-flame heat sources to prevent
deadly carbon monoxide gas from building up in your home.
oIf you have a water well and pump, keep an emergency supply of bottled
water and/or fill your bathtub with fresh water.
oStock an emergency supply of convenience foods that do not require
oKeep a battery-powered radio with extra batteries on hand. Tune to a
local station for current storm information.
oHave a hard-wired telephone or a charged cell phone handy in the event you
need to report your electricity is out. Mobile phones can be charged in
your vehicle using a car charger when the power is out. If you have a
smart phone, this will ensure you have access to online information
For updated information on the company's storm preparation efforts, current
outages, FirstEnergy's storm restoration process and tips for staying safe,
customers are urged to visit the 24/7 Power Center at
www.firstenergycorp.com/outages. The operating companies also will provide
updates via Twitter: @Penelec, @Met_Ed and @W_Penn_Power
Customers also can utilize a new free smartphone app to report outages and
access important information and services related to their electric accounts.
The app is available for Apple^® iPhone^® and Android™ smartphones. Customers
can use the keyword "FirstEnergy" to locate the apps in the online store. A
new mobile website is also available to customers who use a smartphone to
FirstEnergy is a diversified energy company dedicated to safety, reliability
and operational excellence. Its 10 electric distribution companies form one
of the nation's largest investor-owned electric systems, serving customers in
Maryland, Ohio, Pennsylvania, New Jersey, New York and West Virginia. Its
generation subsidiaries control more than 20,000 megawatts of capacity from a
diversified mix of scrubbed coal, non-emitting nuclear, natural gas,
pumped-storage hydro and other renewables. Follow FirstEnergy on Twitter
SOURCE FirstEnergy Corp.
Contact: Scott Surgeoner - Met-Ed/Penelec, +1-610-921-6785; Todd Meyers - West
Penn Power, 1-888-233-3583
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