LaSalle Solutions Recognized by Cisco for Excellence in Customer Satisfaction
in the United States
CHICAGO, IL -- (Marketwire) -- 02/06/13 -- LaSalle Solutions
announced today that it has again achieved a Customer Satisfaction
Excellence Gold Star from Cisco. This designation recognizes LaSalle
Solutions for delivering outstanding customer service to customers in
"Customer Satisfaction Excellence is a huge priority that Cisco and
LaSalle share and a key driver of our success," says Steven Robb,
President of the Solutions Group at LaSalle Solutions. "We are
pleased to be recognized for the eighth consecutive year with this
achievement and continue our commitment to best-in-class service and
to the success of our customers."
"Customer service is a cornerstone of the Cisco Resale Channel
Program. We are pleased to recognize and congratulate LaSalle
Solutions for achieving outstanding customer satisfaction," said
Edison Peres, senior vice president of the worldwide channels
go-to-market group at Cisco.
Cisco measures the customer satisfaction levels achieved by its Gold,
Silver, and Premier Certified partners based on regional target
goals, providing a weighted average of a partner's pre- and
post-sales support over a rolling 12-month period. Partners that
achieve outstanding customer satisfaction are awarded the Customer
Satisfaction Excellence Gold Star and can be found using the advanced
search menu in the Cisco Partner Locator.
The Cisco Resale Channel Program provides a framework for partners to
build the sales, technical, and Cisco Lifecycle Services skills
required to deliver Cisco solutions to end customers. Through the
program's specializations and certifications, Cisco recognizes a
partner's expertise in deploying solutions based on Cisco advanced
technologies and services. Using a third-party audit process, the
program validates partner qualifications such as technology skills,
business best practices, customer satisfaction, and presales and
postsales support capabilities -- critical factors in choosing a
Find More Information Online:
Cisco Certified Partners
About LaSalle Solutions:
LaSalle Solutions (www.elasalle.com) is a leading provider of
life-cycle management services for tech
nology and capital assets.
From acquisition and financing through IT asset management,
maintenance and disposition, LaSalle's processes, outstanding
customer service, and powerful online toolset LAMP, enable customers
to more economically and effectively manage time, maintenance
credits, as well as equipment deployment, tracking and
Founded in 1980, LaSalle Solutions is an independently operated
company and a subsidiary of MB Financial, a publicly traded
Chicago-based bank holding company. MB Financial is traded on the
NASDAQ as "MBFI."
Learn more by visiting www.elasalle.com and
LaSalle Solutions and LAMP are registered trademarks of LaSalle
Solutions in the United States. Cisco, the Cisco logo and Cisco
Systems are registered trademarks of Cisco Systems Inc. in the United
States and certain other countries.
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