Northrop Grumman Signs Airport Realtime Collaboration Passenger Flow Contract
With East Midlands Airport, UK
LONDON, Feb. 6, 2013
LONDON, Feb. 6, 2013 /PRNewswire/ -- Northrop Grumman Corporation's (NYSE:
NOC) Europe-based airport systems group has signed a contract with the U.K.'s
East Midlands Airport, part of the Manchester Airports Group, for the delivery
of the Passenger Flow module of its Airport Realtime Collaboration (ARC)
suite. The contract is effective immediately.
Northrop Grumman will supply the Passenger Flow software and full support
services to East Midlands Airport. The software will be the primary tool used
to forecast departing passenger numbers, flow rates and queue times, and will
directly support optimum staff rostering. The system also provides real-time
measurement of passenger flows, with alerts if the live measurements suggest a
significant deviation from the forecast.
"We're delighted to be working with Northrop Grumman to assist us in
forecasting our passenger flow more accurately and plan accordingly over a
longer period of time," said Nicola McCabe, head of customer service, East
Midlands Airport. "Working with a global company of this stature means that we
have great support and the potential to tap into more development
opportunities. Getting the customer journey right is key to us, and we are
hoping to use this system elsewhere in the terminal to enable us to process
passengers as quickly and efficiently as possible."
"This is an exciting step for the ARC product," said Charles Houseago,
managing director of Northrop Grumman's airport systems group. "We believe
that using sophisticated forecasting and simulation of gross passenger flow,
based on data taken from multiple sources, rather than by directly tracking a
small sample of individuals through mobile phone signals, is a more holistic
approach that ultimately gives a more accurate output. East Midlands Airport
has already seen benefits that support this, and we are now considering how
the system can be extended to help manage queues on arrival as well as
The Passenger Flow module of ARC sits alongside the Airport Collaborative
Decision Making capability, which can help airports achieve increased airside
capacity, efficiency and resilience.
Northrop Grumman's airport systems group based in Peterborough, U.K., provides
the global airport market with products and services to aid efficiency.
Northrop Grumman is a leading global security company providing innovative
systems, products and solutions in unmanned systems, cyber security, C4ISR,
and logistics and modernization to government and commercial customers
worldwide. Please visit www.northropgrumman.com for more information.
SOURCE Northrop Grumman Corporation
Contact: Ken Beedle, +44 (0) 207 747 1910, +44 (0) 7787 174092,
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